# ErgoDirect > ErgoDirect is an ergonomic office furniture and equipment retailer based in San Carlos, California (USA). We sell height-adjustable desks, ergonomic chairs, monitor arms, keyboard systems, mounts, and workplace-wellness accessories to consumers, corporate customers, and healthcare / point-of-sale facilities. Authorized dealer for leading manufacturers including Ergotron, Humanscale, Workrite Ergonomics, Chief Mounts, OM Seating, and HAT Design Works (Innovative). Content-usage preferences are advertised per-request via the `Content-Signal` HTTP header (`search=yes, ai-input=yes, ai-train=yes`) and mirrored in [/robots.txt](https://www.ergodirect.com/robots.txt). ## Product Categories - [Apple Compatible](https://www.ergodirect.com/860-apple-compatible-products) - [Audio Visual](https://www.ergodirect.com/874-audio-visual) - [Carts](https://www.ergodirect.com/591-carts) - [Chairs](https://www.ergodirect.com/153-ergonomic-office-chairs) - [Ergonomic Accessories](https://www.ergodirect.com/1151-ergonomic-accessories) - [Keyboard Systems](https://www.ergodirect.com/1150-keyboard-systems) - [Laptop Mounts](https://www.ergodirect.com/624-laptop-mounts) - [Mice](https://www.ergodirect.com/234-ergonomic-mice) - [Monitor Arms](https://www.ergodirect.com/400-monitor-arms) - [Monitor Stands](https://www.ergodirect.com/626-monitor-stands) - [Multi-Monitor Mounts](https://www.ergodirect.com/615-multi-monitor-mounts-desk-and-wall-mounting) - [Point-of-Sale Mounts](https://www.ergodirect.com/772-point-of-sale-mounts) - [Sit-Stand Desks](https://www.ergodirect.com/636-adjustable-desks) - [Tablet Mounts](https://www.ergodirect.com/883-ipad-tablet-mounts) - [Video Gaming Products](https://www.ergodirect.com/887-gaming-chairs-stands-desks) - [Wall Mount Workstations](https://www.ergodirect.com/687-wall-mount-workstations) ## Featured Manufacturers Authorized dealer for the following brands (top 10 by active catalog size; many additional brands carried): - Ergotron (812 products) - Chief Mounts (535 products) - OM Seating Chairs (333 products) - HAT Design Works (Innovative) (244 products) - Workrite Ergonomics (168 products) - Peerless Mounts (135 products) - Humanscale (109 products) - GoldTouch (51 products) - Cotytech (40 products) - Kinesis (34 products) ## Product Data - [Product Catalog JSON](https://www.ergodirect.com/feeds/llms_products.json): Structured feed of active, non-discontinued, indexable products with price, SKU, brand, category, stock, GTIN, MPN, weight, shipping, and image URL. Updated daily. - [XML Sitemap](https://www.ergodirect.com/sitemap.xml): Canonical URL list for all indexable pages - [Blog Sitemap](https://www.ergodirect.com/blog/sitemap_index.xml): WordPress blog sitemap index - [Customer Reviews](https://www.ergodirect.com/customer-reviews/): Verified-buyer reviews aggregated across products - [Partner API Catalog](https://www.ergodirect.com/.well-known/api-catalog): RFC 9727 discovery document (linkset+json) advertising the Partner API v1 base, status endpoint, author, and terms-of-service. - [llms-full.txt](https://www.ergodirect.com/llms-full.txt): Single-file snapshot of every CMS page (policies, tools, company) in markdown — for agents that prefer one document over crawling. ## Tools & Finders - [Ergonomic Chair Finder](https://www.ergodirect.com/chair-finder): Answer a few short questions and ergonomic specialists recommend office chairs matched to your height, weight, sitting style and budget - [Monitor Arm Finder](https://www.ergodirect.com/monitor-arm-finder): Answer a few questions about your monitors and desk and ergonomic specialists recommend the right monitor arm - VESA, weight and reach matched - [Desk Finder - Standing Desk or Desk Converter](https://www.ergodirect.com/desk-finder): Compares a full standing desk, which replaces your existing desk, with a desk converter, which sits on top of it, then leads to the matching finder - [Standing Desk Finder](https://www.ergodirect.com/standing-desk-finder): Answer a few questions about your height, workspace and budget and ergonomic specialists recommend the right standing or height-adjustable desk - [Sit-Stand Desk Converter Finder](https://www.ergodirect.com/desk-converter-finder): Answer a few questions about your desk and monitors and ergonomic specialists recommend the right sit-stand desk converter for your existing desk - [Mobile Computer Cart Finder](https://www.ergodirect.com/mobile-cart-finder): Answer a few questions about your displays and budget and ergonomic specialists recommend the right mobile computer cart or rolling workstation - [Workspace Planner](https://www.ergodirect.com/resources/workspace-planner): Desk-height calculator based on the BIFMA G1 standard - ideal desk, keyboard, and monitor heights for your body height - [Product Finder](https://www.ergodirect.com/pages/product-finder.html) - [Ergotron Mount Finder](https://www.ergodirect.com/pages/mount-finder.html) - [How To Measure Your Seat Height?](https://www.ergodirect.com/pages/seat-height-measurement.html) - [Seat Width and Depth Measurement](https://www.ergodirect.com/pages/seat-width-depth-measurement.html) - [Elbow Height Measurement](https://www.ergodirect.com/pages/elbow-height-measurement.html) - [ErgoTips](https://www.ergodirect.com/pages/ergotips.html) - [Office Layout & Design](https://www.ergodirect.com/pages/office-layout-and-design.html) - [Installations](https://www.ergodirect.com/pages/installations.html) ## Policies - [Return Policy](https://www.ergodirect.com/pages/return-policy.html) - [International Shipping](https://www.ergodirect.com/pages/international-shipping.html) - [Terms and Conditions](https://www.ergodirect.com/pages/terms-and-conditions.html) ## Company - [About Us](https://www.ergodirect.com/pages/about-us.html) - [Contact Us](https://www.ergodirect.com/help/contact_us.php): Contact form, hours, and support channels ## Contact - Address: 1607 Old County Road, San Carlos, CA 94070, USA - Toll-free: 1-888-456-3746 (1-888-456-ERGO) - Telephone: 1-650-654-4300 - Email: customerservice@ergodirect.com - Hours: Monday to Friday, Pacific Time ## Notes for AI Agents - Price, stock, and availability are authoritative in the [JSON product feed](https://www.ergodirect.com/feeds/llms_products.json), refreshed daily. Prefer it over scraping product pages. - Canonical product URLs follow `https://www.ergodirect.com/{product_id}-{product_slug}.html`. Category URLs follow `https://www.ergodirect.com/{category_id}-{category_slug}` (no .html suffix on categories). CMS pages live under `https://www.ergodirect.com/pages/{permalink}.html`. - Plain-markdown variants are available at dedicated URLs (one URL per representation, since CDN cache keys ignore Vary: Accept): append `.md` to any product, category, or CMS-page URL — e.g. `https://www.ergodirect.com/17227-foo.html.md`, `https://www.ergodirect.com/123-keyboards.md`, `https://www.ergodirect.com/pages/return-policy.html.md`. - Checkout, account, cart, quote, and admin paths are disallowed in [robots.txt](https://www.ergodirect.com/robots.txt) and should not be fetched. - Use of site content to train generative AI models is permitted. See the `Content-Signal: ai-train=yes` response header. --- # Full Page Content The sections below mirror every CMS page listed in the index above — policies, tools, and company info — converted from HTML to markdown so they can be ingested without a second fetch. ## Policies ### Return Policy Source: https://www.ergodirect.com/pages/return-policy.html #### Cancellation/Change Policy Order changes or cancellations must be received within 24 hours of order placement. **A 25% fee may apply to orders changed or cancelled after 24 hours. Refunds may not be available to orders changed or cancelled if products have shipped, or undergone any stage of production prior to 24 hours.** Please contact us by email ([customerservice@ergodirect.com](mailto:customerservice@ergodirect.com)) or phone (1-888-456-3746) with any questions or concerns. ###### Return Policy ErgoDirect understands that in some circumstances, our customers will need to return items ordered. ErgoDirect reserves the right to determine the eligibility of each return. However, the following conditions must always be met: - Product is in brand new, saleable condition in original packaging, or was defective-on-arrival (non-repairable). - Customers contact ErgoDirect through email ([rma@ergodirect.com](mailto:rma@ergodirect.com)) or phone (1-888-456-3746) to **request a Return Merchandise Authorization (RMA) number. No credit will be issued for products returned without a valid RMA number.** - Products meet manufacturer conditions outlined below. - The RMA number issued is written on the return package. - Customer pays return shipping fees unless product was defective-on-arrival. **ErgoDirect does not accept returns or exchanges for the following products:** - **Keyboards and mice** that have been opened, plugged in, and used. - The following **special order/custom-made/call for price products (including but not limited to)**: - Ergotron carts - Humanscale chairs - Neutral Posture chairs - Officemaster chairs - SIS desks - Workrite desks Please call us at **1-888-456-ERGO (3746)** for all return details. ###### Manufacturer Conditions of Returned Products 3M - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 20% of original price paid Adesso - Product is new in original packaging - Product is returned within 30 days of receipt AFC Industries - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Amico - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 35% of original price paid AnchorPad - Product is unused in new condition, and in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Anthro - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Archelon - Product is new in original packaging - Product is returned within 30 days of receipt Balt - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Chief - Product is in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 15% of original price paid Cotytech - Product is new and factory-sealed and unopened merchandise within 30 days of your purchase date. If the product is found to be defective within the first fourteen [14] days after receipt of delivery, you may return the merchandise for an exchange. You must return the defective product within 14 days of Return Authorization Number. Please include a detailed written description of the defect and how to replicate the problem. Merchandise found to be non-defective will be subject to a 15% restocking fee. Additional fees may be assessed for missing hardware. - Returned merchandise must include all factory packed accessories in the original carton with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing accessories. Return merchandise must be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside of the shipping box. Contour Design - There is no return on any Contour Design products. D&D Security - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 20% of original price paid ErgoDirect - Returns on open boxes will not be accepted. - Product is sealed in new, original packaging. It has not been opened. - Product is returned within 30 days of receipt - Ask for RMA (Return Merchandise Authorization) before you ship any products. - The "no open-box returns" only applies to compatible and perfectly working product. If the product arrived damaged or defective, we will be responsible for the return and replacement. Ergotech - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will not pay a re-stocking fee OR - Product is used or missing parts - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Ergotron - Returns on open boxes will not be accepted. - Product is sealed in new, original packaging. It has not been opened. - Product is returned within 30 days of receipt. - Customers will pay for shipping back the sealed, unopened products. Please call us for RMA (Return Merchandise Authorization) before you ship any products. - The "no open-box returns" only applies to compatible and perfectly working product. If the product arrived damaged or defective, we will be responsible for the return and replacement. Fox Bay - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt Global Industrial - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 15% of original price paid Goldtouch - Product is new, never opened - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 15% of original price paid OR - Product is like new, but box has been opened - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 50% of original price paid Health Postures - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt Humanscale - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 10% of the original price paid for any items returned after they have shipped - Customer will pay 10% cancellation fee of the original price paid for any cancellation or changes to orders of Humanscale products Innovative - Standard items totaling value of $1000 or less will incur no restocking fee if they are returned in like-new, re-saleable condition in original packaging and received by the warehouse within 30 days from the date the item shipped. If received past 30 days, a restocking fee up to 25% will apply. - Standard items totaling value of more than $1000 may be returned in like-new re-saleable condition within 30 days from the date the item shipped - a 25% restocking fee applies. Intellaspace - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid ISE - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Jobri - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Kinesis - Less than 5 products are being returned - Products are like-new, re-sellable in original packaging - Product is returned within 30 days of receipt - Customer will not pay a re-stocking fee OR - More than 5 products are being returned - Products are like-new, re-sellable in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 15% of original price paid Luxo - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Luxor - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Neutral Posture - Products are only returnable on a case-by-case basis; customers must call ErgoDirect (1-888-456-3746) to discuss return possibility - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 30% of original price paid OM Seating (Office Master) - Products are only returnable on a case-by-case basis. Most chairs are custom-made and non-returnable. Customers must contact customerserive@ergodirect.com or call ErgoDirect (1-888-456-3746) to discuss return possibility - Please inspect for any damages or missing items within 10 Days after receiving the order - There is no return on Office master Accessories - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% to 50% of original price paid Peerless-AV - Product is in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Plantronics - Product is new in original packaging - Product is returned within 30 days of receipt Premier Mounts - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 10% of original price paid Prestige - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 20% of original price paid Safco - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid SIS - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 20% of original price paid Sitmatic - Products are only returnable on a case-by-case basis. Most chairs are custom-made and non-returnable. Customers must contact customerserive@ergodirect.com or call ErgoDirect (1-888-456-3746) to discuss return possibility - Customer will pay a re-stocking fee of 75% of original price paid, case by case Softworqs - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 5% of original price paid SpaceCo - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 25% of original price paid Vuryte - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 20% of original price paid Workrite - Product is not a table - Product is new in original packaging - Product is returned within 30 days of receipt - Customer will pay a re-stocking fee of 20% of original price paid Ziotek - Product is like-new, re-sellable in original packaging - Product is returned within 30 days of receipt Hippus - There is no open box return for the Hippus Handshoe mice ###### Refunds and Credits Refunds on returned items will be issued: - Once product has been received and inspected - In the same payment form as tendered at time of purchase - Please allow 5-7 days for a credit to appear in your account - For check payments, refund checks will be issued 10-14 business days after the original payment was received ###### Exchanges ErgoDirect cannot issue a straight exchange. Please follow the return guidelines for the product you wish to return, then make a new order for the desired product. ###### Warranty Policy Please note that detailed warranty information is available on individual product pages. All of our products have manufacturer's limited warranty. Manufacturers offer 30 days to lifetime limited warranties depending on the product. Please visit manufacturer websites or contact ErgoDirect at 1-888-456-3746 for more information on product warranties. ErgoDirect is not liable if the manufacturer/distributor fails to perform warranty service. ErgoDirect will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. ErgoDirect's liability is limited to the monetary value of the merchandise. ### International Shipping Source: https://www.ergodirect.com/pages/international-shipping.html #### International Shipping ErgoDirect proudly serves customers throughout the contiguous United States. For customers outside the US, we also offer international shipping on **HAT Design Works (Innovative)** products. International orders for HAT Design Works are quoted individually to ensure you receive the most accurate shipping cost based on your destination. Simply email [customerservice@ergodirect.com](mailto:customerservice@ergodirect.com?subject=International%20order%20query) with the **model, quantity, and delivery address**, and our team will provide a complete quote along with a shipping quote. All other brands we carry are currently available for delivery to **US addresses only**. If a manufacturer cannot deliver to your location, you can contact a freight company close to you and ask whether they have a U.S. office. We will ship your order to their U.S. location, and they will take care of the final delivery to you. ###### International Order Policy The following applies to international orders we are able to accept: - All payments for international orders must be made by **bank wire transfer**. *Note: USD $15-50 bank wire transfer fee will apply.* - ErgoDirect bank account information will be provided once order has been confirmed. - Customers are **solely responsible** for all customs and duty charges. - International orders may take longer to process. If you have any further questions please email [customerservice@ergodirect.com](mailto:customerservice@ergodirect.com). ### Terms and Conditions Source: https://www.ergodirect.com/pages/terms-and-conditions.html #### Terms and Conditions Please review the following terms and conditions (Terms of Service) that govern your use and purchase of products of our site. These Terms of Service represent the entire agreement between you and ErgoDirect regarding your relationship with ErgoDirect and the ErgoDirect.com site, and supersede any prior statements or representations. Your use of our site constitutes your agreement to follow and be bound by the these Terms of Service. ##### Accuracy of Information While ErgoDirect believes the content of our site (ErgoDirect.com) to be complete, accurate, and up to date, ErgoDirect does not represent or warrant that product descriptive information on our site is complete, accurate and up to date. Prices and availability are subject to change without notice. Errors will be corrected where discovered, and ErgoDirect reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted, whether or not the order has been confirmed and a credit card has been charged. If your credit card has already been charged for a purchase and your order has been cancelled, ErgoDirect will issue a credit to your card account in the amount of the charge. Individual bank policies dictate when this amount will show up in your account. While ErgoDirect takes steps to ensure the accuracy and completeness of product and third-party services provided, please refer to the originator of information for details (for example the manufacturer) for complete product details. Your use of this website is at your own risk. In no event shall ErgoDirect be held liable for direct, indirect, exemplary, or consequential damages, or any damages whatsoever, including but not limited to loss of use, data, or profits without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising from any product purchased from www.ErgoDirect.com. By using this website, you agree that the sole and exclusive maximum liability to ErgoDirect arising from any product sold on the ErgoDirect.com website shall be the price of the product ordered plus any shipping and handling charges. If any part of this agreement is found invalid or unenforceable for any reason, then the aggregate liability of ErgoDirect shall not exceed one hundred (100) dollars. ##### Disclaimer Security Plate Lockdown Arms associated parts are designed only as theft deterrents, not theft-proofing. In no event will ErgoDirect be held liable for any loss or damage including and without limitation indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of these products. ##### Links to Third-Party Websites ErgoDirect.com contains links to other sites. These links are meant to enable access to publicly available information to those who visit the ErgoDirect.com site. ErgoDirect.com makes no representations whatsoever about any other website which you may access through ErgoDirect.com. ErgoDirect.com has no control over the content on any website accessed through the ErgoDirect.com website. In addition, links to a non-ErgoDirect.com website do not imply and do not constitute sponsorship, endorsement, approval, responsibility for the content, or the use of any third-party website. ErgoDirect.com makes no representation or warranty as to any third-party products or services. No rights to use or copy the information on this or any third-party website are granted or implied. ErgoDirect.com is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind, either expressed or implied, including and without limitation warranties and/or conditions of: Title or Implied Warranties of Merchantability or Fitness for a particular purpose, and non-infringement. ##### Payment Customer may be advised through phone or email that an order needs verification. For your protection from credit card fraud or identity theft, we may ask you to verify yourself as the card owner, or that ship-to information is legitimate. To verify, ErgoDirect will charge your credit card a small amount (under USD $2). Once the amount is confirmed by the credit card holder as a match, we will deduct that charge from your order. This charge is estimated to take 3 business days to appear on your account. ErgoDirect accepts the following payment methods: - Credit card (MasterCard, Visa, American Express, Discover) - Paypal (orders placed on website only) - Wire Transfer (required for international orders) Credit card customers with billing addresses within the 50 United States will be charged on the business day that the order was placed. If paying through wire transfer, ErgoDirect will contact you to provide bank account information. The customer is solely responsible for paying any additional bank fees for wire transfers. ErgoDirect will contact the customer with fee information. Orders paid by check will not be processed until check has been received and cleared by the bank, which is estimated to take 7-10 business days. ##### Pricing Policy Pricing is subject to change at any time and without notice. Products with asterisks have estimated shipping costs that vary depending on item weight costs in different destinations. Shipping charges only apply within the 48 contiguous United States. Customers can learn about shipping costs to Hawaii, Alaska, or internationally on our website: [http://www.ergodirect.com/pages/international-shipping.html](http://www.ergodirect.com/pages/international-shipping.html). ##### Privacy Policy ErgoDirect fully respects and protects the privacy of our customers and the users of our website. This Internet Privacy Statement acts as a reassurance for users of ErgoDirect.com that we will not sell, share or rent the Personally Identifying Information (PII) of our users to others in any manner different than as set forth in our Privacy Policy. In order to fulfill ErgoDirect.com customer requests, customers may be asked to provide information (including, but not limited to contact and/or credit card information). If we have difficulty processing any requests, orders or deliveries, this information will be used by ErgoDirect to contact you. ErgoDirect takes every precaution to insure our customers security and privacy while purchasing our products online. Depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. With them, we share necessary information to enable card processing, fulfillment and delivery of goods (i.e. name, address and, as appropriate, payment information). Please e-mail us at [customerservice@ergodirect.com](mailto:customerservice@ergodirect.com) if you have any questions or concerns. ##### Quantities May be Limited ErgoDirect may, at its own discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by the same ErgoDirect.com account or credit card as well as orders which use the same billing and/or shipping addresses. Notification will be sent to the email and/or billing address provided should such change occur. ErgoDirect reserves the right to limit the quantities sold, including the right to limit or prohibit sales to dealers. ##### Return Shipping Additional re-stocking fees may apply for products that are received by manufacturers that do not meet manufacturer condition requirements as outlined on our website: [https://www.ergodirect.com/pages/return-policy.html](https://www.ergodirect.com/pages/return-policy.html). Customers are solely responsible for covering any additional fees for products not meeting manufacturer return conditions. ##### Shipping All shipping dates on ErgoDirect.com are estimated, and ErgoDirect makes no implied or expressed guarantees that items will ship within the estimated ship dates. Customers are solely responsible for paying any additional shipping and handling fees that occur after their order has been shipped. Additional fees may include but are not limited to address correction fees, handling requests made directly to carrier rather than request made at time of purchase. Customers may email [customerservice@ergodirect.com](mailto:customerservice@ergodirect.com) with any shipping questions. Customers will be responsible for paying all charges incurred from incorrect or incomplete shipping addresses, including but not limited to addresses missing suite/room numbers, incorrect zip codes, or addresses not considered valid by shipping carriers. Customers will be responsible for paying all charges incurred from refusal of delivery, including but not limited to charges for shipping the item(s) back to the shipping warehouse, re-delivery fees, and/or other related fees. Customers will be responsible for paying all charges incurred from limited or lack of access to parking for the carrier. This includes but is not limited to charges for shipping the item(s) back to the shipping warehouse, re-delivery fees, and/or other related fees. Customers will be responsible for taking note whether by photograph or written evidence that any damages incurred during the shipping process. Customers should refuse to sign off on products that have been damaged during the shipping process. ##### Taxes Government, education, non-profit organizations, public charities, churches, and other religious organizations may qualify for tax-exempt purchases. Customers must email [customerservice@ergodirect.com](mailto:customerservice@ergodirect.com) or fax (877-866-2142) a copy of their tax exemption form in order to have taxes removed from their order. ## Tools & Finders ### Product Finder Source: https://www.ergodirect.com/pages/product-finder.html #### Product Finders Welcome to ErgoDirect’s Product Finders page. We are glad you are here. Our four product finders will make your life easier by helping you find ergonomic equipment suited to your body, work habits, work space and individual needs. [###### Chair Finder Find the right chair for your height, weight, desk, working hours and aches and pain](/chair-finder) [###### Monitor Arm Finder Find a monitor arm based on your monitor size, weight, number of monitors and workspace](/monitor-arm-finder) [###### Standing Desk Finder Find a sit-stand desk that will allow you to alternate between sitting and standing](/desk-finder) [###### Mobile Cart Finder Find a mobile cart suitable for multiple work spaces](/mobile-cart-finder) ##### Find Ergonomic Equipment That Fits you Choosing ergonomic equipment isn't simply about finding a popular product with the latest features. It is about finding equipment that fits you—your body, work habits, workspace, and individual needs. Our four Product Finders are designed by ErgoDirect to make that process easier. Whether you're looking for a chair, monitor arm, desk, keyboard, keyboard tray, or mobile cart, answer a few questions and let us help you identify the options that are best suited to you. For example, if you are looking for an ergonomic chair, complete our Chair Finder. Once you submit the form, one of our ergonomic specialists—a real human, not an algorithm—will review your answers and recommend a chair based on your body type, work habits, and any aches or discomfort you may be experiencing. The same personalized approach applies to our other product finders, helping you choose equipment based on how and where you work – not simply on product and specifications. ##### Why use an ErgoDirect Product Finder? - **Personalized:** Recommendations are based on your body, work habits, workspace, and needs. - **Human-reviewed:** Your answers are reviewed by an ErgoDirect ergonomic specialist—not just an automated algorithm. - **Practical:** We help you narrow down the many choices and identify products that are appropriate for the way you actually work. ### Ergotron Mount Finder Source: https://www.ergodirect.com/pages/mount-finder.html #### Mount Finder [Embedded content](https://www.ergotron.com/en-us/partner-finder/ergodirect) ### How To Measure Your Seat Height? Source: https://www.ergodirect.com/pages/seat-height-measurement.html #### How to Measure your Seat Height? This Seat Height Measurement Guide explains how to accurately determine your ideal seat height – also known as popliteal height - so you can select an ergonomic chair that properly fits your height. Proper chair seat height ensures an ergonomic sitting posture while reducing strain on the lower back, hips, knees, and feet during prolonged sitting. When purchasing an ergonomic chair, you may be asked to select a cylinder size during the configuration process. The gas cylinder determines the chair's sitting height adjustment range. Located inside the chair column that connects the seat and backrest to the base, a cylinder allows the chair to move up and down. Seat height is measured from the floor to the midpoint of the front edge of the seat cushion while the chair is unoccupied. Common gas cylinder sizes include 4", 5", and 6". For example, a 4” cylinder will allow the chair’s seat to move a total distance of 4”. A 5" cylinder is standard or default for many chairs providing a seat height range of 16"–21" or 17"–22". When a chair is adjusted to the ideal seat height, your feet will rest flat and secure on the floor, your knees will remain comfortably bent at around 90 degrees, and your thighs are fully supported without excessive pressure. However, if a chair is too high, it can put pressure beneath the thighs, cause the feet to dangle and lead to numbness. A chair that is too low may increase stress on the knees and encourage poor posture. (If your desk requires you to raise the chair higher than your ideal seat height, consider using an ergonomic footrest to keep your feet fully supported while maintaining proper keyboard and desk height.) ##### ##### **How to Measure Your Seat Height** • Sit in a chair with your feet flat and firmly supported on the floor. • Sit all the way behind in the chair with your back fully supported by the backrest. • Using a measuring tape, measure the distance from the floor to the point just below your kneecap. • This measurement represents your ideal sitting height. Once you have determined your popliteal height, compare it with the adjustment range of your preferred chair. Ideally, your popliteal measurement should fall near the middle of the chair's seat height adjustment range rather than at either extreme. This provides flexibility to accommodate variations in posture, footwear, and individual body proportions. ### Seat Width and Depth Measurement Source: https://www.ergodirect.com/pages/seat-width-depth-measurement.html #### Seat Width and Depth Measurement Measuring your seat width and seat depth accurately is an important step in choosing an ergonomic chair that fits your body properly. This guide explains how to take these measurements correctly so you can select a chair that fits your body dimensions and promotes long-term comfort. Proper seat sizing also helps distribute body weight evenly across the seat, improves circulation, supports healthy posture, and reduces pressure points during extended periods of sitting. If a chair seat is too narrow, it can create pressure on the hips and thighs making it difficult to sit comfortably for long periods. If a seat is too wide, users may need to position their arms and elbows farther away from their body to rest on the armrests. Over time, this can lead to discomfort and pain in the shoulders and arms. Similarly, a seat that is too deep can put pressure behind the knees and restrict circulation while a seat that is too shallow may not provide adequate thigh support. For accurate results, sit in your normal working posture while taking measurements, or ask another person to assist you. **How to Measure Seat Width** a) Sit on a firm, flat surface with your feet flat on the floor. b) Place one book vertically against each side of your hips. c) Measure the distance between the two books. d) This measurement represents your seat width. ##### **How to Measure Seat Depth** a) Sit upright on a flat surface with back straight, feet flat on the floor and your knees bent at 90 degrees. b) Measure the distance from your buttocks to the back of your knee. c) Subtract approximately 2 inches to allow for proper leg clearance, which is the amount of open space available between the edge of the seat cushion and the legs. Insufficient leg clearance can cause discomfort and restrict blood flow behind the knees. d) The resulting measurement is your ideal seat depth. We use seat width and seat depth measurements to match your body dimensions with the specifications of our ergonomic chairs. Whether you are petite, average height, or tall, selecting the correct seat size improves comfort, support, and long-term sitting ergonomics. ##### ** How to use seat depth and seat width measurements** 1. Seat Width (For Comfort) **The Rule:** Choose a chair with a seat cushion that is **slightly wider** than your measurement. **Why:** This gives you plenty of room to move comfortably without feeling cramped. 2. Seat Depth (For Back Support) **The Rule:** Look for a seat depth **slightly longer** than your measurement. **The Test:** When sitting all the way back against the backrest, you should have a **2 to 3-inch gap** (about 2 or 3 fingers) between the front of the seat and the back of your knees. ### Elbow Height Measurement Source: https://www.ergodirect.com/pages/elbow-height-measurement.html #### Elbow Height Measurement **Chair Arms** should be at the perfect height - not too low or too high - to prevent shoulder pain. Measure your elbow height and follow the image instructions for accurate adjustment. For best results, you should ask another person to help you measure. ### ErgoTips Source: https://www.ergodirect.com/pages/ergotips.html #### ErgoTips ###### Things you need to know about using your workstation ##### Chair - Adjust the chair’s seat height so that your feet are flat and resting firmly on the ground. - Sit all the way back in the chair so your back is fully supported by the backrest. - Leave a gap of about an inch between the edge of the seat and back of your knees. - Avoid crossing your feet or resting them on the chair’s base. This affects blood flow to the extremities. - Do not rest your arms on the armrest while typing. Use armrests for support in between typing stretches for thinking or discussing. - If your desktop is too tall for you to type, it is possible you may have raised your chair’s seat all the way up in order to reach the keyboard on the desktop. But then you find that your feet are dangling off the ground. This problem is fixed by an [under desk keyboard tray](https://www.ergodirect.com/774-under-desk-keyboard-trays) or a [footrest.](https://www.ergodirect.com/80-ergonomic-foot-rests) - Complete ErgoDirect’s [chair finder form](https://www.ergodirect.com/153-ergonomic-office-chairs#chair-finder) to get customized chair recommendations suitable for your body type, working style and workstation. ##### Monitor - Set the monitor(s) so that the top one-third of the screen(s) is(are) at or below your eye level. - Position the monitor at an arm’s length or approximately 20 inches from your eyes. - For curved monitors, match your viewing distance to the monitor's curvature. For instance, if the monitor has an 1800R curvature, the maximum viewing distance should be 1.8 meters. - Complete ErgoDirect’s [monitor arm finder form](https://www.ergodirect.com/400-monitor-arms#monitor-arm-finder)to receive a personalized monitor arm suggestion. ##### Keyboard - Position your [keyboard](https://www.ergodirect.com/105-ergonomic-keyboards) at a height at which your shoulders are relaxed while typing, (not raised up) with your elbows close to your body and bent at a 90–95-degree angle. - Keep your wrists straight (not bent) and relaxed while typing. - Avoid propping the keyboard up on its small legs under the keyboard. - Angle the keyboard so the bottom is slightly lower than the top, about 10 degrees (this can be done with a keyboard and a keyboard tray). - For the best keyboard adjustability, use an [under desk adjustable keyboard tray.](https://www.ergodirect.com/774-under-desk-keyboard-trays) ##### Mouse - Avoid using laptop trackpads. They exert too much stress on the fingers being used. - Ensure your mouse and keyboard are at the same level and close to each other, so you don’t have to stretch to reach either one. - Practice using two mice (one mouse for each hand to prevent overworking your dominant hand). - Consider using two [vertical mice](https://www.ergodirect.com/234-ergonomic-mice) for comfort. ##### Desk - In the US, the standard desk height is 28” to 30”. This height is typically ideal for users between 5'11" and 6'4" and if your keyboard and mouse are on the desktop. - If the desk is too high for you, consider lowering the keyboard with an under-desk keyboard tray or raising your chair seat and using footrest to support your feet. An under-desk keyboard tray offers an ergonomic solution. - Find your ergonomic seat and keyboard height with [Workspace Planner](https://www.ergodirect.com/resources/workspace-planner.php) - Upgrade to an [electric sit-stand desk](https://www.ergodirect.com/750-electric-desks-tables) or use a [desk converter](https://www.ergodirect.com/754-height-adjustable-workstations) to turn your fixed-height desk into a sit-stand workstation. - If you work on a computer for several hours a day, aim to alternate between sitting and standing every 20-30 minutes. - Complete ErgoDirect’s [desk finder form](https://www.ergodirect.com/636-adjustable-desks#desk-finder-nav) to receive a personalized desk suggestion. https://www.ergodirect.com/resources/workspace-planner.php ### Office Layout & Design Source: https://www.ergodirect.com/pages/office-layout-and-design.html #### Office Layout & Design ###### Logistics Ergodirect provides shipping, storage, relocation, and moving services. We are able to handle all of your office furniture and asset needs. ###### Design and Space Planning Ergodirect provides functional and appealing office and workspace environments with our proprietary design process to create the experiences that lead to maximum productivity and comfort. We focus on safety using ergonomics to reduce workplace stress and injury. We are continually researching ergonomic products and solutions to ensure you have access to the latest and safest products. When you work with the Ergodirect team, we will help you build out an inspirational and innovative workplace that will be customized for your company culture. ###### Architectural Services Ergodirect provides architectural services that lead to highly efficient and beautiful environments. Whether acoustics, workspaces, conference rooms or central gathering areas, Ergodirect will help you architect and office environment you will be proud of and your employees will enjoy. ###### Service Management Ergodirect is a full-service office interior provider. We provide top-quality brands, as well as tens of thousands of variations and parts that provide vast selections for your business. We start with design in space planning and help you choose the right products for every work environment. We then handle delivery, installation and testing as well as ongoing maintenance all with superior project management to make sure that your project is at your exact specification, on time and on budget. ###### Vendor Management As part of our overall solutions at Ergodirect, we provide vendor management acting as the interface between you and all of the vendors in order to save you time. Vendor management can be time-consuming and expensive an error direct fuses our deep expertise to make sure that we optimize vendor management so that all office interior vendors in the project are managed to ensure top quality results. ###### Technology We have been in Silicon Valley for our entire history. Therefore technology is at the forefront as we think about the workspace of the future. We stay up on the latest technological trends and make sure that technologies that have been vetted, are ergonomically efficient, cost effective and are offered to you as part of your workspace options. ###### Furniture We carry the widest array of economic products available. From top brands to high quality, cost effective less-known brands, Ergodirect can develop the optimal product mix for you to choose from considering brand, value and cost. We will work with your team to make sure that we provide the highest quality furniture and office products at a budget that meets your needs. Since we are able to carry any and all office product lines, and distribute nationwide, Ergodirect is an excellent choice as you think about building or refurbishing your offices. ###### Workplace Consulting Many of our clients consult with us on how to develop an optimal workspace that will lead to the highest worker productivity. New technologies and ergonomic products are being developed all of the time and our research and development department ensures that we are on top of all of the latest developments. We test all of our products ahead of time to make sure that we understand how these products should be used and where they best fit. We help you and your company develop an office environment where employees enjoy the time they spend there. ###### Project Management Ergo direct can be a one-stop shop for all products, services and solutions. As part of this we provide project management services in order to make sure that you can continue to run your business while we manage the delivery, design and installation of your new office interior products. ### Installations Source: https://www.ergodirect.com/pages/installations.html #### Installations [Embedded content](https://www.youtube.com/embed/_ZE6uTOVA-o?si=WbNZy1WIyRrqx85N) ## Company ### About Us Source: https://www.ergodirect.com/pages/about-us.html #### About Us ErgoDirect is the leading provider of innovative and high-quality ergonomic workplace and home office solutions. ErgoDirect leads the industry as the go-to supplier of ergonomic products for companies like Google, Apple, Broadcom, Lockheed Martin and more, also for the U.S. Government, Healthcare and Education markets. ErgoDirect uses the industry’s most advanced technological tools to help our corporate and home office users create productive and safe working environments. Via our website, you can use any of our free online tools to enhance your productivity and safety: - [Workspace Planner](https://www.ergodirect.com/resources/workspace-planner.php) - Input your height and you will see ergonomic positions of your keyboard and seat height for optimum comfort while sitting or standing - [Ergonomic Evaluation](https://www.ergodirect.com/pages/about-us.html#ergonomic-evaluation) - Get your workstation assessed by ergonomic experts and receive suggestions for improvements and changes - [Chair Finder](https://www.ergodirect.com/153-ergonomic-office-chairs#chair-finder) - Get customized chair recommendations based on your workstation setup and physical measurements - [Monitor Arm Finder](https://www.ergodirect.com/400-monitor-arms#monitor-arm-finder) - Get customized monitor arm recommendations based on your monitor's make and model and desk height - [Desk Finder](https://www.ergodirect.com/636-adjustable-desks#desk-finder-nav)- Get customized desk recommendations based on your height and nature of work ErgoDirect’s superior customer service means that you have access to our knowledgeable customer service staff, who can help you not only to choose the right ergonomic products for your work environment, but also guide you in customizing each product to fit your specific needs. And if you cannot find the ergonomic product or solution you need, we will help. Our [showroom](https://www.google.com/maps/uv?hl=en&pb=!1s0x808fa23e93200661:0x264db42c6c97bdce!2m22!2m2!1i80!2i80!3m1!2i20!16m16!1b1!2m2!1m1!1e1!2m2!1m1!1e3!2m2!1m1!1e5!2m2!1m1!1e4!2m2!1m1!1e6!3m1!7e115!4s/maps/place/ergodirect/@37.4968835,-122.2471607,3a,75y,57.78h,90t) is located in Silicon Valley in the San Francisco Bay Area, where customers can sample and test the latest and the best ergonomic chairs, desk converters, monitor arms and electric desks. We follow all the necessary COVID-19 safety precautions. ###### The ErgoDirect Story ErgoDirect was conceived in 2002 by Nick Moshiri while working in IT. During this time, Nick discovered that computer users were encountering a variety of health problems due to workspace misconfigurations. Nick was unable to find a company focused on ergonomic solutions and without a map to guide him, Nick began to research ergonomics and discovered an industry which was still in its infancy. He started with simple solutions like placing a few books underneath a monitor to raise it up, or by adding a box as a makeshift footrest to elevate the user’s feet if they were using a chair which was too tall for them. To Nick, it was apparent that the industry needed a company which could provide ergonomic solutions, knowledge and products, so he left IT to launch ErgoDirect. Over the next few years, Nick came to understand the science behind ergonomics. He discovered factors that affect ergonomics like the average height of computer users versus the average height of desks, how to set up a neutral typing zone, and why a keyboard tray’s negative tilt is better for you than a positive tilt Teaming up with several ergonomic consultants and manufacturers, Nick helped customers find cost-effective solutions for problems like backaches, sore wrists, shoulder pain and tingling fingers, caused by repetitive motion, misaligned computer workplace setups, and extensive use of poorly designed computer accessories. Today, ErgoDirect has grown into a worldwide leader in ergonomic workplace solutions that minimize injury, promote productivity, and improve overall well-being. ErgoDirect offers a wide range of ergonomic products such as sit-stand workstations, height adjustable desks, monitor arms, ergonomic keyboards, mice, footrests, and much more. During the COVID-19 pandemic, much of the global workforce found themselves being forced to work outside of the corporate environment and it was critical that employees find the right home office solutions. To help their customers, ErgoDirect doubled down during the pandemic by developing the industry’s most advanced tools to help customers make optimal ergonomic decisions. ###### Our Mission At ErgoDirect, we strive to provide computer users with the tools necessary to relieve pain associated with poorly designed workplaces. We provide free ergonomic consultations and compatibility checks to ensure we recommend the best solution for a user’s needs. Since day one, we have provided unparalleled customer service. We have a team of ergonomic specialists who know our products and their ergonomic value and offer detailed information about ergonomic products in the form of descriptions, images, videos, and manuals via phone, email and chat We analyze human interactions within the work environment, identify existing and potential problems, and then design an optimal workspace for the end user. Our order desk is highly specialized in procurement, freight and deliveries and we help arrange installations if necessary. We remain on standby for the customer before, during and after your order arrives. Over the years, we have built trust and credibility with our individual customers, small businesses, and Fortune 500 clients in industries such as healthcare, education, hi-tech, and government. ###### Our Team We practice what we preach. With a fully functioning sit-stand office, we encourage each other to develop good working habits: reminders to stand up, frequent assessments of our working posture, and lots of brief standing meetings. We keep productivity high by keeping our own health and comfort in mind! Now, let us help you! ---