Remote employees engage with office management and ergonomists, sharing detailed information about their discomfort and pain, as well as their preferences for receiving and potentially installing their new chair-desk. This involvement continues throughout the entire process.

Your office management plays a crucial role in engaging with remote employees and ergonomists. They gather initial assessments regarding pain severity and scheduling preferences, enabling them to connect with the ergonomist and facilitate the delivery and installation of the new chair-desk. Additionally, they are responsible for follow-up with remote employees and documentation.

Communication with remote employees, online ergonomic assessments, documentation, images, and communication back to management.

Finding a reliable vendor with a solid customer service team is a challenge. Platforms like Amazon and Office Depot lack sufficient customer support. Additionally, large office furniture dealers may encounter difficulties in managing a high volume of individual orders for delivery and installation in residential areas within a short timeframe.

Home deliveries can take time and lead to communication issues and mistakes, while also posing a risk of damage or loss during transit in residential areas.

Home installations can be challenging, especially when it comes to finding technicians in remote areas across the country.

Communication with the remote employee to monitor their progress and offer additional assistance or referrals, if necessary.

We provide you with a secure and private online catalog, showcasing your pre-approved products at pre-negotiated low prices. This streamlines the process of ordering, tracking, and invoicing, saving you valuable time. With just a few clicks, you can place orders quickly and efficiently.

We’ll help you start your ergonomic lab. You can choose from a wide range of ergonomic chairs, adjustable desks, desk-converters, and other ergonomic accessories to customize your ergonomic lab based on your specific needs and preferences. We offer support with product specifications, compatibilities, and custom items — all at a lower cost.

Simplify communication between your office manager, remote employees, and ergonomist with our self-assessment tool. We can customize this online tool to meet your needs or the preferences of your ergonomist. This assessment will serve as the foundation for every home office upgrade, ensuring that we build the process based on the initial assessment and continue until the remote employee has a comfortable work setup. This saves a significant amount of administration time.

Our experienced customer service team will take care of order throughout the entire process, including shipping, tracking, delivery, installation, and returns. We will keep you informed every step of the way.

We provide nationwide chair and desk installations. In many instances, remote employees can handle the installation themselves or seek help from a friend. We offer step-by-step installation instructions. If additional support is required, such as unboxing and assembling the chair or desk, we'll find a local furniture installer from our network of nationwide installers at a reasonable rate. This ensures a smooth setup for your ergonomic equipment.

For your convenience, you will have access to live order status, order history, and accounting reports. Additionally, you can always reach out to a live account representative during regular office hours for a chat or live phone assistance.

Following your instructions, we will send a brief questionnaire to collect feedback from end-users regarding the chair, desk, or other products' impact on their comfort level. This feedback will be forwarded to management or your ergonomist for review.