Ergonomics for Comfort, Productivity, Health

absolutely fantastic, Christina responded quickly, knew where we were in the conversation and seemed to anticipate what I would need. Very refreshing in the world of online retail

Exceptional service from Christina at ErgoDirect. After spending over 2 hours on my own attempting to determine which arm system would work for my new Dell quad monitor, I found Christina at ErgoDirect, who quickly and efficiently ensured I had the correct arm and options for my requirements. Without this service I could have easily ordered an incompatible mount. The superb service was also combined with the very best price I saw in my search. Highly recommended. Real professionals!!

Ordering was easy. I contacted ED for fabric samples and got excellent customer service. They send me the samples right away. It took me months to get around to ordering because of COVID-19, but I just did (hello, birthday month!). I wish there were better descriptions (perhaps videos?) of the various options, especially the wheels and gliders, because the descriptions don't make sense. (Why would I want a chair NOT to move when I'm using it - how else will I get in/out of it and move it into the correct place at my table/desk?) So I went with the basic gliders - it was just stressing me out trying to figure out which wheels would work for me (this will be my sewing stool - it needs to not move when I'm pressing on the foot control, but move easily when I need to push it back to stand up and go to the iron, then sit back down and scoot back up to the sewing machine again, repeat, repeat, repeat...). The other thing is that it doesn't say how long my order will take to fill and ship. It's a complete mystery. I hunted for this stool because my sewing class at the local college got them new last year, and they were really comfortable and sturdy (I don't do well on stools normally, so I know this one is safe for me). Choosing the fabric, on the other hand, was kind of a nightmare. There's almost TOO much information! We had fun googling some of the terms to make sure we understood them. All of these fabrics are better quality than anything you'll find at a store on a stool made in China, so we went with the color that looked best in my sewing room (though I wish there were more color choices - no mustard/yellow so we went with the Sorrel green). I'm super excited to get my new sewing stool - it's the final touch in my new sewing studio! I know it will last me years and keep me from getting super grumpy after sewing for hours and getting sore from the stool or chair I normally use. Thank you!

It has been a pleasure working with Christina to get an ideal chair for my home computer station. The style and fabric choices required the approval of my wife. Christina's persistence and suggestions were key and my wife and I could not be more pleased with the result. I have given your info to another acquaintance. Thank you.

The customer service rep that I was dealing with was very helpful. I needed my product in a quick time period so I had been asking about next day delivery. The gentleman that helped me go right on in and got back to me in a very timely manner. Not only did he save me by not having to pay for next day air he was able to get a rush on my product from the manufacturer that way I did not have to pay the huge up charge to have it in time. It was a great job by him and very appreciated. I would highly recommend.

After having neck surgery for a pinched nerve, my physical therapist strongly recommended a "standing desk." I did extensive research on the Ergotron 33-406-085 WorkFit-TL Desktop Sit-Stand Workstation, and needed to have a lot of questions answered. I contacted several retailers who pretty much just wanted to sell me the unit. Their understanding of this product was minimal at best. The sales staff at ErgoDirect could not have been more helpful. They were very personable and took the time to thoroughly (and I mean thoroughly) go over the product information, accessories, pricing, etc. This was one of the most positive buying experiences for me!

Customer Service Representative was very helpful.

Website was easy to navigate, but customer service after the order had been placed was really excellent. Jake Pedrablanca was exceptionally helpful; he was extremely responsive, and was a pleasure to deal with. The whole process was exemplary.

Like most of you, I am working from home via Zoom. I am fortunate to have good space and light. What I did not have was a great chair to use at a computer all day. I had some aches and pains that I had never experienced. My husband, who works for Google, is also working from home. He, too, developed discomfort. Checking out resources suggested by the Google internal sources, we went exploring chair and office options. The person and place suggested were Nick at ErgoDirect, San Carlos ([email protected], 650-654-4300). We went. Nick was amazing. He spent an extensive amount of time listening to what we each needed, showing us options, with no sales pressure, and then let us leave with suggestions he sent to us to consider before placing an order. One of the options was a foot rest and he offered that I could try his out before ordering. Every step of the process was totally helpful. We have no relationship with Nick or the business, other than being wildly satisfied customers.

I ended up purchasing an Innovative Arm 7500 from ErgoDirect that is working beautifully! It took two attempts to find an arm that would support the weight of the iMac, and Nick Moshiri of ErgoDirect was wonderful to deal with in that regard. He spent a lot of time helping me to select the correct arm, and when the first one didn't work out, he helped to identify the issue and order another one that worked (the first one didn't support the weight of the iMac). He even made himself available over the weekend to answer any questions I might have while connecting the iMac to the arm. ErgoDirect is a great resource (especially Nick). They have a lot of options to choose from, and Nick can walk them through which options will work best based on needs, space configuration, etc.