Ergonomics for Comfort, Productivity, Health

Superb customer service!! Great owner. Best shop!! Best prices!!

Evert was great.

The interface is excellent as well as the customizability of these chairs. The only feature I would recommend adding is a 3D, manipulatable, live model of the chair that is being customized so that the user can get a better idea of what they are building.

My husband gave me a coupon for a new sewing chair for Christmas. I have major back issues and have had a terrible time finding the features I wanted most, forward tilt & lumbar support. I was totally disheartened today when I discovered the chair I'd been waiting a month for from an office supply store had been cancelled. Beginning my search again, I stumbled across Ergodirect, and Christina initiated an online chat and asked me what I was looking for. Christina recommended the Office Master Discovery Back Ergonomic Task Chair, a chair with both lumbar support AND forward tilt! The chair is made in the USA which was another HUGE point in it's favor. Christina walked me through all of the key points AND helped me choose a color that met my qualifications for fun and bright! (magma was my ultimate choice). I actually found the chair for less on another site and asked Christina why I should buy from Ergodirect. Her answer: because we are here for the customer first, to help and make sure they have a good experience. I should also mention Ergodirect has an amazing number of fabrics to choose from. Christina IS the reason I ordered the chair today from Ergodirect, pure and simple. She was friendly, helpful, didn't try to sell me more than she thought I needed, and had a fun sense of humor. To her boss, let me say, you have an awesome employee in Christina! I can hardly wait for my chair!!!

Ergodirect was professional in handling our needs. Their stand up desk for one of our employees that really needed a more comfortable/ functional work station due to health issues is working great. The first unit they shipped to us was damaged in shipping and they sent a replacement within 1 or 2 business days. Their speed and efficiency in correcting the problem was great and they were pleasant to work with as well.

Ordering was easy. I contacted ED for fabric samples and got excellent customer service. They send me the samples right away. It took me months to get around to ordering because of COVID-19, but I just did (hello, birthday month!). I wish there were better descriptions (perhaps videos?) of the various options, especially the wheels and gliders, because the descriptions don't make sense. (Why would I want a chair NOT to move when I'm using it - how else will I get in/out of it and move it into the correct place at my table/desk?) So I went with the basic gliders - it was just stressing me out trying to figure out which wheels would work for me (this will be my sewing stool - it needs to not move when I'm pressing on the foot control, but move easily when I need to push it back to stand up and go to the iron, then sit back down and scoot back up to the sewing machine again, repeat, repeat, repeat...). The other thing is that it doesn't say how long my order will take to fill and ship. It's a complete mystery. I hunted for this stool because my sewing class at the local college got them new last year, and they were really comfortable and sturdy (I don't do well on stools normally, so I know this one is safe for me). Choosing the fabric, on the other hand, was kind of a nightmare. There's almost TOO much information! We had fun googling some of the terms to make sure we understood them. All of these fabrics are better quality than anything you'll find at a store on a stool made in China, so we went with the color that looked best in my sewing room (though I wish there were more color choices - no mustard/yellow so we went with the Sorrel green). I'm super excited to get my new sewing stool - it's the final touch in my new sewing studio! I know it will last me years and keep me from getting super grumpy after sewing for hours and getting sore from the stool or chair I normally use. Thank you!

Couldn’t ask for better.

I had a couple of questions about the product prior to ordering and their support team was very helpful. They got answers to the questions while I was on the line and verified my order. I received an immediate email confirming the order with a confirming call from their support team indicating that the order had been placed and would ship the next day. They showed great customer service and I would definitely purchase from them again.

Excellent, Christina was wonderful to work with and professional! A pleasure!

Daniel was wonderful to work with. He was very patient with me and helped me complete the sale within the budget my supervisor gave me to work with. It was a great experience.