Ergonomics for Comfort, Productivity, Health

You have a very informative website with lots of options for chair features. I very much appreciate the availability of chairs for us shorter people. This is a godsend! The only thing that was a problem was that there was no way for me to enter a shipping address that was different from the billing address. I am purchasing the chair myself, but using it at work (i.e. the company won't pay for the chair). I have to have the chair delivered to my work address, since I won't be at home to receive it during the day. Every time I tried to type in a different shipping address, it also changed the billing address. This was also inconvenient from a payment standpoint, since I prefer to use Paypal, but there was no way to have different shipping and billing addresses. I ended up placing the order by telephone. That said, the woman who helped me was very pleasant and helpful. I am looking forward to trying out my new chair!

Very easy and the web site was easy to use. Christina Davis was also terrifically helpful throughout.

The website is clear, easy to navigate and informative. The product is great and customer service was very helpful in answering my questions and getting the help I needed.

I had placed an order for a monitor arm. The item had not shown up so I called to check on the status. Turns out the item had not shipped. But, they took care of it right away and had it sent out next day. I have several products from Ergodirect, and have always been happy with their customer service.

Very fast and very accurate! The employee that I spoke to helped me out tremendously and was very kind and offered me the service that I really think is needed everywhere. I will without a doubt be returning for more stuff!

Customer Service Representative was very helpful.

absolutely fantastic, Christina responded quickly, knew where we were in the conversation and seemed to anticipate what I would need. Very refreshing in the world of online retail

IT Is very important for me to mention to you that your sales associate Nick was so very helpful to me. When I spoke of this product he explained that his coworker next to him uses this product all the time he was looking at it as we talked. It is obvious to me and Nick said if it didn’t work she would not be using it all the time. Nick even offered to try it out for a few minutes and report back to me and himself. I told him that was not necessary but really appreciated all his efforts towards trying to sincerely help me and not just make a sale. We should all be so lucky to have employees like Nick!!! And thank you Nick!

just bought an OM PT78 from you guys and I love it, I was bit hesitant to drive 50 minutes to check out a chair, but it was totally worth it, Christina had a few different models lined up for me to test and that was very helpful, I've been shopping for a chair online for a long time, but nothing can beat trying it before buying it, also you guys had all kinds of ergo equipment that I'll definitely come down to check out at some point. thanks again, Christina. Regards, Rafael

Excellent response to my issue. The Tall Kit is a must for anyone 6' tall plus or minus an inch or two. The recent addition of the Tall Kit to my Ergotron WorkFit 33-349-200 work station is a huge improvement. Finally, I am eye level with my computer monitors while standing. My neck and back feel great! Thank you