Ergonomics for Comfort, Productivity, Health

The website was easy to use. I did have a question about shipping, and the representative Nazan via chat was Excellent in assisting with placing my order. Thank you.

Thanks to Evert! Excellent customer service with exceptional product.

I want to thank Mirin. She was the associate who handled some issues that arose with my shipment. Everything was handled professionally, quickly, and adequately. Service you'd expect from a company that few rarely deliver anymore. They answered every question I had or problem. Overall a great experience. Sincerely, Josh J.

Best salesperson ever!

One of the easiest online transactions thanks to Jake. He was very calm and helpful. We are looking forward to buying more in the near future.

Excellent. Since I worked with them before and liked them, I called back with another order.

Great customer service ensuring my order was correct

I thought the online chat was extremely helpful. Jake answered all of my questions and was very knowledgeable. The website is easy to navigate. Overall, a very positive experience.

My experience with ErgoDirect today was awesome. I have toiled over the purchase of a mobile workstation for awhile because even though I have a pretty good stationary work-from-home set-up, the state-wide telework for non-essential workers means my stationary work station is more regularly used by other family members, so I needed a second solution. After all my research I landed at the ErgoDirect website because the pricing was the BEST of the listed resellers. The default shipping cost came up higher than most, however, so I gave a call to gain some understanding. Christina took my call, was very friendly and understanding and within minutes assessed what I needed, provided next steps and a potential solution. Just like that. She mentioned it would require a quick response from the shipping department and was comfortable indicating they'll likely support a quick response as well even near the end of the day (shout out to the shipping department who never gets enough props!). She knew I was looking to make my purchase today and get this off my plate, if possible. She provided me with a clear understanding of what would happen once we got off the phone, how I would next hear from her and be able to complete my order, if I decided to go with ErgoDirect. Everything she said happened the way she said it would. The follow-up quote and direct link to order made it SO EASY...I ordered right away!! Amidst all this pandemic craziness it was refreshing to focus on the transaction, receive friendly service and save quite a bit of money because Christina was willing to assist me. Thank you very much for a positive experience!

My husband gave me a coupon for a new sewing chair for Christmas. I have major back issues and have had a terrible time finding the features I wanted most, forward tilt & lumbar support. I was totally disheartened today when I discovered the chair I'd been waiting a month for from an office supply store had been cancelled. Beginning my search again, I stumbled across Ergodirect, and Christina initiated an online chat and asked me what I was looking for. Christina recommended the Office Master Discovery Back Ergonomic Task Chair, a chair with both lumbar support AND forward tilt! The chair is made in the USA which was another HUGE point in it's favor. Christina walked me through all of the key points AND helped me choose a color that met my qualifications for fun and bright! (magma was my ultimate choice). I actually found the chair for less on another site and asked Christina why I should buy from Ergodirect. Her answer: because we are here for the customer first, to help and make sure they have a good experience. I should also mention Ergodirect has an amazing number of fabrics to choose from. Christina IS the reason I ordered the chair today from Ergodirect, pure and simple. She was friendly, helpful, didn't try to sell me more than she thought I needed, and had a fun sense of humor. To her boss, let me say, you have an awesome employee in Christina! I can hardly wait for my chair!!!