Ergonomics for Comfort, Productivity, Health

No pressure, very comfortable and accommodating experience. Specifically worked with Nazan who could not have been easier to work with and flexible.

The website is rather basic, and when first shown the options for the office master chairs, was a bit overwhelming. However, the customer support was exceptional. The person was able to give me insight and knowledge on what to choose, and made the process very easy. The customer support was very influential on me choosing the Office Master DB74 over competitors like Steel Case and Autonomous.

I thought the online chat was extremely helpful. Jake answered all of my questions and was very knowledgeable. The website is easy to navigate. Overall, a very positive experience.

I contacted ErgoDirect about a discontinued product. I had several questions and I revealed in my message that I was not at this time interested in purchasing any of their products. I received a very prompt, courteous and thorough response. My message was forwarded to someone who could provide the detailed information I was requesting. I was very impressed with this service and if in the future I need something that ErgoDirect supplies, I will definitely contact this company.

Excellent! The website was easy to work with & understand. We have ordered from ErgoDirect many times before, & have never had any problems at all. Our Sales Rep. Christina Davis was very helpful, kind & professional in exceeding our expectations in a fast & courteous manner.

It was a pleasure to speak to a rep that was helpful, knowledegable and kind...

Working with ErgoDirect was one of the best experiences my wife and I ever had with a vendor. The online ordering process was easy, and the customer service provided from ErgoDirect, especially from Evert, was incredible. They were very communicative on our order status, and the chairs shipped faster than originally estimated. Although some may think these chairs are overly expensive, or too expensive, we believe we've finally found the chairs we've always wanted. The money we've spent on less expensive chairs would have easily paid for these. We bought two high-backs with headrests; Gaming Chair ED-OM5-EX Office Master High Back Executive Chair with headrests. The chairs are extremely comfortable. We sit in them for hours on end in our home office. My wife and I are both computer gamers, so we've definitely put these chairs to the test. When the chairs arrived via FedEx, they were very easy to assemble. The chairs come practically assembled. You simply have to put the base down on the ground, then insert the shock, then set the assembled chair and arms on the shock. That is it. Time to start enjoying your high quality chair! The world would be a much better place if customer service from other vendors mirrored ErgoDirect. We cannot say enough good things about our experience with ErgoDirect, and Evert in Customer Service. The chairs are amazing as well. You will not regret your purchase! Thank you for a great product, and a great experience!

Evert was GREAT on helping me figure out what would work best for me. He was also very quick on getting back to me after checking with his technicians. Thanks for GREAT SERVICE> Matthew T. Coyne

Like most of you, I am working from home via Zoom. I am fortunate to have good space and light. What I did not have was a great chair to use at a computer all day. I had some aches and pains that I had never experienced. My husband, who works for Google, is also working from home. He, too, developed discomfort. Checking out resources suggested by the Google internal sources, we went exploring chair and office options. The person and place suggested were Nick at ErgoDirect, San Carlos ([email protected], 650-654-4300). We went. Nick was amazing. He spent an extensive amount of time listening to what we each needed, showing us options, with no sales pressure, and then let us leave with suggestions he sent to us to consider before placing an order. One of the options was a foot rest and he offered that I could try his out before ordering. Every step of the process was totally helpful. We have no relationship with Nick or the business, other than being wildly satisfied customers.

The chat tool was nice to use. I could get recommendations and information quickly. I love this brand and the high quality products. Their products can be found at resellers for a better price though.