Ergonomics for Comfort, Productivity, Health

My experience with Jake was very pleasant, informative and easy. He answered every question, explained the product in a clear and detailed way. He sent me a quote promptly and offered additional assistance if needed.

Thanks to Evert! Excellent customer service with exceptional product.

Office Master chairs have so many options! Nikki was able to advise on various options over chat/email as I was deciding over the weekend. Looking forward to my new chair!

Very helpful staff, Christina was great. Overall order process was excellent.

My experience with ErgoDirect has been extremely pleasant. Christina Davis assisted me with the purchase. She walked me through each step, answered all of my questions very quickly via email, and sent the fabric swatch samples very quickly. She was quite friendly, professional, and knowledgable about products. I have the same chair at work, with arms, and love it! Christina helped me further customize my personal chair for home use, which will fit my height better, and have no arms which might be in the way for my home desk and projects. I am very much looking forward to receiving the chair that was scheduled to arrive today, but did not because FedEx came while we were at work this morning. The delivery process with FedEx is proving to be somewhat frustrating, since a signature, in person, is required. My husband and I both work, and I have not been able to arrange pick up at a FedEx center. Hopefully, my husband will be home tomorrow when they try re-delivery. If we could have had the option to leave a signed form on our door, which would have allowed FedEx to leave the box for us behind our hedge in front upon redelivery, it would have been greatly appreciated. Or, if we could have communicated with FedEx to have them hold the package at a FedEx center, that would have been fine, too. But they require that you register, and have a customer account before you are able to access their services. That doesn't seem appropriate for this situation. We have had quite a bit of difficulty with FedEx in the past, and prefer USPS or UPS for ease of communication in arranging pick up and redelivery.

My experience was great. Easy to place the order online. The customer service help was great, they answered all my questions and guided us through the installation that we had questions on.

Great! Jake was very understanding and helpful. I am thankful that ErgoDirect was willing to work with me on something with such a quick turnaround. Thank you!!!

Phenomenal! Immediate response to my email inquiry with parts quote attached. Speedy over night delivery was crucial! Mirin Riddell,, Customer Service Manager, handled every phase of our order and we are very grateful for this.

Awsome! Allyza from Ergodirect was very responsive to all my questions. I requested fabric samples and received them very quickly. Then asked for a quote and received it within 24 hours. The online quote approval, order, and purchase process was easy and fast!

Excellent. Since I worked with them before and liked them, I called back with another order.