Ergonomics for Comfort, Productivity, Health

I've worked in IT for 15 years and I have sold and installed at least 100 monitor mounts and arms in recent years, and I found ErgoDirect when looking for an unusual slatwall mount. Their website was full of options, so I called them to see what was "best" and they answered my call and researched and found the right part the first time and in a short amount of time! The customer then changed their minds slightly, and ErgoDirect quickly changed the part to fit my needs perfectly again! I have been fully satisfied with their services and the product looks really cool, so I'm sure it will be a successful install that the client will enjoy for as long as the tablet lasts.

After buying an Ergotron monitor mount on Amazon, I loved it so much that I decided to buy more equipment directly from Ergo Direct. I prefer supporting manufacturers and small retailers rather than giving my money to Amazon, and I encourage others to do the same. The service I got from Ergo Direct was above and beyond any other e-tailer I've dealt with. Their team helped me choose the best equipment for my exact size and setup. I now have two sit/stand monitor mounts plus a sit/stand keyboard mount that are outstanding. The build quality is top notch with high-quality materials and very few plastics. I will buy from Ergo Direct again, and I recommend them to everyone that needs high quality ergonomic office products.

Excellent. Since I worked with them before and liked them, I called back with another order.

I had a hard time finding a specific product that was compatible for my extra wide monitor. I called and thankfully reached someone like Ms. Zinnia. She went above and beyond in assisting me. If it wasn’t for her knowledge of the products, strong follow up and guidance through the process I would have bought elsewhere. She went out of her way ensuring I found the correct item, provided different sizes and colors to choose from and advised the supporting accessories required to make it work. I was well taken care of and for that I thank you Ms. Zinnia for your outstanding customer support from beginning to end. The other thing I like about this whole experience is placing the order. No need to take the time to create a profile, register and confirm. Instead, a quote is emailed and if you agree… Click accept and enter your payment and delivery info and that’s it! Just took seconds. So easy.

I regret very much that I could not do the transaction with ErgoDirect, not to able to use my credit card from US Bank. The contact person who is Mr. Jake Pedrablanca is great person who tries to find solutions to the problem with an exceptional politesse, courtesy, positive attitude and very professional. Let me know in the future if possible to make purchases using my credit cart from US Bank with same bill address. Jake, thank you again for your help.

My representative, Christina Davis, went above and beyond to get me everything I needed to satisfy my customer's difficult needs. Christina exemplifies what customer service should be. You've got a great employee in Christina.

Easy

The chat function worked well for me. I had a product that ErgoDirect sold on line and requested if there was an manual for the controls as I was experiencing some difficulty with one of the controls. Maria indicated to me that while there is was not a manual, the online demo and diagram where available for viewing. I indicated I needed more assistance than that and she ask a few probing questions and gave me the manufactures number and let me know I had a 12 year warranty. She went above and beyond in helping me resolve the issue; especially, when I don't have the records of where the chair was purchased. She let me know that a number I gave that was on the bottom of the chair should be sufficient to receive assistance from the manufacturer and gave me her contact information if I need further assistance. Stellar customer service!!

Outstanding - great website, very fast. Has in-depth product info and accessories - absolutely no problems with ordering.

Very easy to use and locate what you need.