Ergonomics for Comfort, Productivity, Health

Travelers Aid at Reagan National Airport, Washington, DC, has twelve chairs at our Information Desks, all purchased through ErgoDirect. We love the chairs and found them easily on the ErgoDirect webpage. Ordering was easy, chairs arrived quickly. Whenever we have a question the response from Customer Service has been quick and supportive, looking for solutions. Advice is provided on future purchases and that is appreciated. Our next chair order will be from ErgoDirect.

I want to thank Mirin. She was the associate who handled some issues that arose with my shipment. Everything was handled professionally, quickly, and adequately. Service you'd expect from a company that few rarely deliver anymore. They answered every question I had or problem. Overall a great experience. Sincerely, Josh J.

Daniel was wonderful to work with. He was very patient with me and helped me complete the sale within the budget my supervisor gave me to work with. It was a great experience.

The customer service rep that I was dealing with was very helpful. I needed my product in a quick time period so I had been asking about next day delivery. The gentleman that helped me go right on in and got back to me in a very timely manner. Not only did he save me by not having to pay for next day air he was able to get a rush on my product from the manufacturer that way I did not have to pay the huge up charge to have it in time. It was a great job by him and very appreciated. I would highly recommend.

My experience was more than exemplary due to the assistance of Christina Davis. Christina answered every inquiry I had with utmost care and professionalism. I truly appreciate her honesty above all when I requested her opinion on various topics. The feeling I had following the conclusion of each one of our interactions was one of exuberance and positivity.

I am using the NeoFlex Wideview Workstation in a rather unorthodox fashion (car audio tuning). The website truly helped me put together my cart. The sales support I received with various add-on components was great. Product arrived quickly and was well packed. Unfortunately, I did not receive certain parts that I ordered due to an issue in the shipping department. The problems were quickly identified and remedied through both Jake and Nick in Customer Support I will certainly consider ErgoDirect for future purchases and, in fact, am looking to purchase an ergonomic chair for my new workstation. Job well done!!

My experience with ErgoDirect today was awesome. I have toiled over the purchase of a mobile workstation for awhile because even though I have a pretty good stationary work-from-home set-up, the state-wide telework for non-essential workers means my stationary work station is more regularly used by other family members, so I needed a second solution. After all my research I landed at the ErgoDirect website because the pricing was the BEST of the listed resellers. The default shipping cost came up higher than most, however, so I gave a call to gain some understanding. Christina took my call, was very friendly and understanding and within minutes assessed what I needed, provided next steps and a potential solution. Just like that. She mentioned it would require a quick response from the shipping department and was comfortable indicating they'll likely support a quick response as well even near the end of the day (shout out to the shipping department who never gets enough props!). She knew I was looking to make my purchase today and get this off my plate, if possible. She provided me with a clear understanding of what would happen once we got off the phone, how I would next hear from her and be able to complete my order, if I decided to go with ErgoDirect. Everything she said happened the way she said it would. The follow-up quote and direct link to order made it SO EASY...I ordered right away!! Amidst all this pandemic craziness it was refreshing to focus on the transaction, receive friendly service and save quite a bit of money because Christina was willing to assist me. Thank you very much for a positive experience!

Excellent customer service. Knowledgeable person available on chat to help me consider options and make the right purchase.

Office Master chairs have so many options! Nikki was able to advise on various options over chat/email as I was deciding over the weekend. Looking forward to my new chair!

Thank you, Christina for the service above and beyond the call of duty. Now that i am retired i will forward all future customer inquiries to you at Ergodirect!