Ergonomics for Comfort, Productivity, Health

The customer service rep that I was dealing with was very helpful. I needed my product in a quick time period so I had been asking about next day delivery. The gentleman that helped me go right on in and got back to me in a very timely manner. Not only did he save me by not having to pay for next day air he was able to get a rush on my product from the manufacturer that way I did not have to pay the huge up charge to have it in time. It was a great job by him and very appreciated. I would highly recommend.

Like most of you, I am working from home via Zoom. I am fortunate to have good space and light. What I did not have was a great chair to use at a computer all day. I had some aches and pains that I had never experienced. My husband, who works for Google, is also working from home. He, too, developed discomfort. Checking out resources suggested by the Google internal sources, we went exploring chair and office options. The person and place suggested were Nick at ErgoDirect, San Carlos ([email protected], 650-654-4300). We went. Nick was amazing. He spent an extensive amount of time listening to what we each needed, showing us options, with no sales pressure, and then let us leave with suggestions he sent to us to consider before placing an order. One of the options was a foot rest and he offered that I could try his out before ordering. Every step of the process was totally helpful. We have no relationship with Nick or the business, other than being wildly satisfied customers.

Nick was my sales person. Very professional and knowledgeable about the product. Excellent customer service. Would buy again.

Travelers Aid at Reagan National Airport, Washington, DC, has twelve chairs at our Information Desks, all purchased through ErgoDirect. We love the chairs and found them easily on the ErgoDirect webpage. Ordering was easy, chairs arrived quickly. Whenever we have a question the response from Customer Service has been quick and supportive, looking for solutions. Advice is provided on future purchases and that is appreciated. Our next chair order will be from ErgoDirect.

The site was great, easy to use had good information on your products - I was disappointed that your sales agents didn't seem to know the products well enough to answer additional detailed questions. I was told that the questions I was asking would be referred to the manufacturer and it would take a few days to get an answer - then I was forwarded the mfg's response verbatim............I had already called the mfg and got the response I was looking for with the ability to ask additional questions - I would buy from them if I knew what I wanted and the price was good

Great experience with my purchase. 100% recommended. Best regards :)

I have not had the chance to use the product yet, but if the product does as advertised, it should be perfect fit for me! The website is easy and very user friendly!

Great qualify of products like guest chairs, office chairs.

Pleasant experience conversing using the CHAT line. My request for quotation was acted upon quite expediently. Complete transaction was really smooth. Thank you for making my job quick and simple.

I regret very much that I could not do the transaction with ErgoDirect, not to able to use my credit card from US Bank. The contact person who is Mr. Jake Pedrablanca is great person who tries to find solutions to the problem with an exceptional politesse, courtesy, positive attitude and very professional. Let me know in the future if possible to make purchases using my credit cart from US Bank with same bill address. Jake, thank you again for your help.