Ergonomics for Comfort, Productivity, Health

The chat tool was nice to use. I could get recommendations and information quickly. I love this brand and the high quality products. Their products can be found at resellers for a better price though.

I received wonderful customer service that was both prompt and informative. I could tell straight away that Evert was interested in finding the right product to fit my Wacom Cintiq and was not simply pushing an expensive product. Considering I live outside of the US (Australia) shipping was just a little too much to take the quote further, but I appreciated all the assistance I received along the way.

I received the wrong shipment from the warehouse and sent an email with pictures of my received order to the customer service email. Monday morning I received a call from Jake who was extremely helpful in resolving my problem and tracked down my correct order. He was helpful and kind and pleasant and definitely ensured I will shop again with Ergodirect in the future.

You have a very informative website with lots of options for chair features. I very much appreciate the availability of chairs for us shorter people. This is a godsend! The only thing that was a problem was that there was no way for me to enter a shipping address that was different from the billing address. I am purchasing the chair myself, but using it at work (i.e. the company won't pay for the chair). I have to have the chair delivered to my work address, since I won't be at home to receive it during the day. Every time I tried to type in a different shipping address, it also changed the billing address. This was also inconvenient from a payment standpoint, since I prefer to use Paypal, but there was no way to have different shipping and billing addresses. I ended up placing the order by telephone. That said, the woman who helped me was very pleasant and helpful. I am looking forward to trying out my new chair!

Nazan provided excellent customer service. I needed an order shipped within two days and she called the local warehouse to see if the item was in stock. When it was not, she helped expedite the processing and provided the option for overnight shipping if given a FedEx account number to get it here as soon as possible. She was professional, helpful and I appreciate the prompt, personalized service I received. Thank you for making the purchasing experience such a breeze!

After having neck surgery for a pinched nerve, my physical therapist strongly recommended a "standing desk." I did extensive research on the Ergotron 33-406-085 WorkFit-TL Desktop Sit-Stand Workstation, and needed to have a lot of questions answered. I contacted several retailers who pretty much just wanted to sell me the unit. Their understanding of this product was minimal at best. The sales staff at ErgoDirect could not have been more helpful. They were very personable and took the time to thoroughly (and I mean thoroughly) go over the product information, accessories, pricing, etc. This was one of the most positive buying experiences for me!

Exceptional service from Christina at ErgoDirect. After spending over 2 hours on my own attempting to determine which arm system would work for my new Dell quad monitor, I found Christina at ErgoDirect, who quickly and efficiently ensured I had the correct arm and options for my requirements. Without this service I could have easily ordered an incompatible mount. The superb service was also combined with the very best price I saw in my search. Highly recommended. Real professionals!!

Although the manufacturer delivered a broken product, ErgoDirect was very responsive and they provided me timely updates which was great!

One of the easiest online transactions thanks to Jake. He was very calm and helpful. We are looking forward to buying more in the near future.

My experience with Jake at ErgoDirect was exceptional. I've devoted my career to providing customer service - and my standards are very high. This is why I wanted to take the time to acknowledge Jake, ErgoDirect and the excellent products and service they provide. If you're considering ErgoDirect products - and service - I highly recommend this company and the heads up staff that makes it so extraordinary. Thanks Jake! Sincerely, Glenn Campbell