Ergonomics for Comfort, Productivity, Health

After buying an Ergotron monitor mount on Amazon, I loved it so much that I decided to buy more equipment directly from Ergo Direct. I prefer supporting manufacturers and small retailers rather than giving my money to Amazon, and I encourage others to do the same. The service I got from Ergo Direct was above and beyond any other e-tailer I've dealt with. Their team helped me choose the best equipment for my exact size and setup. I now have two sit/stand monitor mounts plus a sit/stand keyboard mount that are outstanding. The build quality is top notch with high-quality materials and very few plastics. I will buy from Ergo Direct again, and I recommend them to everyone that needs high quality ergonomic office products.

My husband gave me a coupon for a new sewing chair for Christmas. I have major back issues and have had a terrible time finding the features I wanted most, forward tilt & lumbar support. I was totally disheartened today when I discovered the chair I'd been waiting a month for from an office supply store had been cancelled. Beginning my search again, I stumbled across Ergodirect, and Christina initiated an online chat and asked me what I was looking for. Christina recommended the Office Master Discovery Back Ergonomic Task Chair, a chair with both lumbar support AND forward tilt! The chair is made in the USA which was another HUGE point in it's favor. Christina walked me through all of the key points AND helped me choose a color that met my qualifications for fun and bright! (magma was my ultimate choice). I actually found the chair for less on another site and asked Christina why I should buy from Ergodirect. Her answer: because we are here for the customer first, to help and make sure they have a good experience. I should also mention Ergodirect has an amazing number of fabrics to choose from. Christina IS the reason I ordered the chair today from Ergodirect, pure and simple. She was friendly, helpful, didn't try to sell me more than she thought I needed, and had a fun sense of humor. To her boss, let me say, you have an awesome employee in Christina! I can hardly wait for my chair!!!

Nazan was very helpful in ensuring that the sales tax exemption was applied to our (governmental) institution's purchase.

Nazan provided excellent customer service. I needed an order shipped within two days and she called the local warehouse to see if the item was in stock. When it was not, she helped expedite the processing and provided the option for overnight shipping if given a FedEx account number to get it here as soon as possible. She was professional, helpful and I appreciate the prompt, personalized service I received. Thank you for making the purchasing experience such a breeze!

I want to compliment Mirin for being a huge help for a problem I encountered. I ordered, and got, an articulated arm for my computer and when I got it I found that the angled arm I ordered put the screen too high and made the adjustment down difficult against the springs in the arm. I discovered that I should have ordered the arm with the straight arm. Before I started down the path of changing the arm I was thinking, “just return it – it will be easier that way”. I sent in an email requesting a trade of the angled arm I got for a straight arm. In short order Mirin responded saying she could help me. Mirin made me happy I didn’t just return the entire unit which would have left me with no arm for a week or so. In today’s world being treated like a customer is an unusual experience, so I have to compliment her for the very professional way she handled my request. Getting the straight arm made the product perfect for me. The articulating arm operates great when I don’t have it pointing down like I did when I had the angled arm. Thanks Mirin!

I recently called and spoke with Christina. She was extremely professional and knowledgeable. I am a nurse with neck and back problems and really needed the perfect ergonomic solution. She quickly helped me choose the right product. I was going to order the wrong item and she helped me avoid doing that by knowing the product and helping me choose the correct options. She was so nice and patient with all my questions and sent me multiple quotes. Extremely professional and courteous service. I will definitely be buying my future products from your company.

I got great customer service, the agent was very kind, and solve my problem really fast

I had a hard time finding a specific product that was compatible for my extra wide monitor. I called and thankfully reached someone like Ms. Zinnia. She went above and beyond in assisting me. If it wasn’t for her knowledge of the products, strong follow up and guidance through the process I would have bought elsewhere. She went out of her way ensuring I found the correct item, provided different sizes and colors to choose from and advised the supporting accessories required to make it work. I was well taken care of and for that I thank you Ms. Zinnia for your outstanding customer support from beginning to end. The other thing I like about this whole experience is placing the order. No need to take the time to create a profile, register and confirm. Instead, a quote is emailed and if you agree… Click accept and enter your payment and delivery info and that’s it! Just took seconds. So easy.

Very fast and very accurate! The employee that I spoke to helped me out tremendously and was very kind and offered me the service that I really think is needed everywhere. I will without a doubt be returning for more stuff!

My experience was great. Easy to place the order online. The customer service help was great, they answered all my questions and guided us through the installation that we had questions on.