Ergonomics for Comfort, Productivity, Health

I cannot begin to express how impressed I am with EroDirect and Nick!. I needed information to help me determine the correct desk mount arms to purchase and possible mount possibilities, etc. (I am a newbie at this and was very hesitant to call.) It was the easiest and most helpful call I have experienced. When Nick answered my call, he immediately knew how to help and guide me for our office needs. He was patient, very knowledgeable, took the time to research the monitor and mini PC weight, explained how to mount, what was included with the selection, etc. Most reps would never spend the time he did to ensure I was ordering the correct product. He is amazing! We ordered 24, Innovative 7Flex104i Monitor Arms, installed all without any issues. We are very pleased with these arms. Thank you for EXCELLENT SERVICE. If every rep I call was as helpful and knowledgeable as Nick, my job would be much easier. Thank you!

I’m a new customer, just placed an order through the ErgoDirect team, have been extremely pleased with the service to date. I only reached out to ErgoDirect because a competitor (CDW), a major online player, who’s price was ~30% better, was temporarily out of stock. I wanted to inquire about a price match, given that they had stock. The customer account executive was extremely helpful, only asking for the competitor product information. Ultimately, once the shipping costs (free shipping from ErgoDirect) were taken into account, ErgoDirect was ~17% better priced, and immediately available. The overall order cost was very minimal ($36), which only enhanced my opinion of the customer service and continued follow up. I’ve written less than ten online reviews ever, but felt compelled to recognize the service I received. The team members went above and beyond to earn my future business, and ultimately this review. Looking forward to future orders!

It was easy to find what I needed.

I want to thank you and your company for assisting me in finding exactly the chairs I wanted and for providing all of the specs and definitions. I found your website to be extremely user friendly. It included the largest variety of samples for viewing than any other site I visited. Your initial purchase screen provides a good estimate of the final costs. Your team assisted me online via the chat service before I even made contact with an agent. The agent negotiated to a price that met my cost limitations. I sincerely appreciate all you and your company did for me and I know I only have exactly what I want now because of working with you. My sincerest thanks to your whole company.

Very easy to use and locate what you need.

Best salesperson ever!

The customer service rep that I was dealing with was very helpful. I needed my product in a quick time period so I had been asking about next day delivery. The gentleman that helped me go right on in and got back to me in a very timely manner. Not only did he save me by not having to pay for next day air he was able to get a rush on my product from the manufacturer that way I did not have to pay the huge up charge to have it in time. It was a great job by him and very appreciated. I would highly recommend.

I appreciated the extra phone call, before assembly, to clarify the specifics of my order.

I sent a chat hoping that someone could help me with our sit/stands. We needed to raise the station so the keyboard was at the correct height. The employee was complaining that when she was standing her wrists were bent and hurting, so I wanted to know if it was possible to raise it higher. They were very helpful, and we appreciated all of their help, so we are using our sit / stands correctly. We have purchased 12 of them for our employees in our office. Two of them were not raising to the proper height for the employee to use them correctly. Thank you so much for you assistance, it is greatly appreciated.

Very Easy to deal with.