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Testimonials

What our customers say about us

In short, excellent service--and a very good product. I first spotted this chair a few years ago and contacted customer service about their options..and I had a LOT of questions. I asked about several arms, and I was asking about the back, the cylinder, the cutout...the memory foam...and of course, I requested about a dozen fabric swatches, because--OOH, the choices! I sat on the swatches for probably close to two years before I actually began the purchase. The purchase was simple, and it felt very secure. It wasn't like some places who leave you with a somewhat blank receipt, or like being met in a back alley. The package was fairly sized for the chair I purchased. I was a bit confused on how to assemble the chair, the instructions were a bit unclear and didn't mention the foot ring. All in all, I love my chair! and I couldn't have found the right chair for my custom built desk if it weren't for their customer service. Thanks ErgoDirect!

Connor Brummett, Office Master 24-Seven IU55, Portland, OR

I received wonderful customer service that was both prompt and informative. I could tell straight away that Evert was interested in finding the right product to fit my Wacom Cintiq and was not simply pushing an expensive product. Considering I live outside of the US (Australia) shipping was just a little too much to take the quote further, but I appreciated all the assistance I received along the way.

Carly Glover, 3D Artist, Sydney, NSW (Australia)

Excellent -- Nick was absolutely fabulous -- really helped me through the process, the product looks wonderful.

Cindy Mitchell, Sr. Director, Olympia, WA

Evert was GREAT on helping me figure out what would work best for me. He was also very quick on getting back to me after checking with his technicians. Thanks for GREAT SERVICE> Matthew T. Coyne

matthew coyne, owner, Stony Point, NY

My experience was great. Easy to place the order online. The customer service help was great, they answered all my questions and guided us through the installation that we had questions on.

Jose Lopez, Facilities Lead, Playa Vista, CA

Superb customer service!! Great owner. Best shop!! Best prices!!

Ms Wils, San Carlos, CA

My experience was refreshingly simple! Christina was delightful and took care of all my needs and answered all of my questions. Thanks Christina for making this painless!

Mallery Hughes, Seattle, Wa

Timely response by sales person. Thanks!

Julie Kamrowski, Minnesota

Although the manufacturer delivered a broken product, ErgoDirect was very responsive and they provided me timely updates which was great!

Monica Valiente, San Mateo, CA

My experience in dealing with Ergodirect and specially with Christina Davis was successful in sourcing our requirement on time, took care of all our needs and answered all of my questions. Thanks Christina for all your kind support and cooperation extended!

Mujeeb Rahiman, Logistics Coordinator, Riyadh, Saudi Arabia

ErgoDirect.com
1601 Old County Road, San Carlos, CA 94070
customerservice@ergodirect.com
1-888-456-ERGO (3746)
Direct: 1-650-654-4300
Fax: 1-877-866-2142

Monday, August 20, 2018, 09:33:01 PDT