Ergonomics for Comfort, Productivity, Health

Excellent, Christina was wonderful to work with and professional! A pleasure!

The website is rather basic, and when first shown the options for the office master chairs, was a bit overwhelming. However, the customer support was exceptional. The person was able to give me insight and knowledge on what to choose, and made the process very easy. The customer support was very influential on me choosing the Office Master DB74 over competitors like Steel Case and Autonomous.

You have a very informative website with lots of options for chair features. I very much appreciate the availability of chairs for us shorter people. This is a godsend! The only thing that was a problem was that there was no way for me to enter a shipping address that was different from the billing address. I am purchasing the chair myself, but using it at work (i.e. the company won't pay for the chair). I have to have the chair delivered to my work address, since I won't be at home to receive it during the day. Every time I tried to type in a different shipping address, it also changed the billing address. This was also inconvenient from a payment standpoint, since I prefer to use Paypal, but there was no way to have different shipping and billing addresses. I ended up placing the order by telephone. That said, the woman who helped me was very pleasant and helpful. I am looking forward to trying out my new chair!

Excellent experience. I asked for old purchase records and the documentation was provided to me right away. Maria did a great job and communicated very well.

Excellent, personalized care. I was able to sit in some of the chairs I was interested in, sit at the desks I was considering and see the multiple options for both.

Jake at ERGODIRECT was very patient and delivered excellent customer service and our order is on the way now. Thank you Jake! :)

Very helpful and prompt with their response.

Your customer service was excellent. I dealt with Christina Davis to get some quotes for a government job. While we didn't purchase from you this time, I would definitely use you in the future.

Nick was my sales person. Very professional and knowledgeable about the product. Excellent customer service. Would buy again.

Christina Davis was very professional and knowledgeable of the products for RFM Chairs. Quick and easy. She also had me speak with RFM and I placed the ordered with Ergo Direct online. I am very happy with Christina very respectful. Thank You for making my job easy. Yes ,I will be ordering more chairs from Christina and referring customers to her.