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What our customers say about us

Phenomenal! Immediate response to my email inquiry with parts quote attached. Speedy over night delivery was crucial! Mirin Riddell,, Customer Service Manager, handled every phase of our order and we are very grateful for this.

Goritzia R, Florida

I want to thank Mirin. She was the associate who handled some issues that arose with my shipment. Everything was handled professionally, quickly, and adequately. Service you'd expect from a company that few rarely deliver anymore. They answered every question I had or problem. Overall a great experience. Sincerely, Josh J.

Joshua J, ND

Great Experience, expertise and patience!

Sharon J., Arkansas

I had a couple of questions about the product prior to ordering and their support team was very helpful. They got answers to the questions while I was on the line and verified my order. I received an immediate email confirming the order with a confirming call from their support team indicating that the order had been placed and would ship the next day. They showed great customer service and I would definitely purchase from them again.

Greg S., Oregon

Nick was most helpful in addressing my concerns of "which model to select." Once my application was shared with him, his advice was "right on!" Nick also addressed my concern of a prompt delivery (to enable installation by a schedules contractor for the ordered solid surface material counters) was also very satisfactory. Thank you!

Geoffrey S Fradin, Asheville, NC

I ended up purchasing an Innovative Arm 7500 from ErgoDirect that is working beautifully! It took two attempts to find an arm that would support the weight of the iMac, and Nick Moshiri of ErgoDirect was wonderful to deal with in that regard. He spent a lot of time helping me to select the correct arm, and when the first one didn't work out, he helped to identify the issue and order another one that worked (the first one didn't support the weight of the iMac). He even made himself available over the weekend to answer any questions I might have while connecting the iMac to the arm. ErgoDirect is a great resource (especially Nick). They have a lot of options to choose from, and Nick can walk them through which options will work best based on needs, space configuration, etc.

Kelly B., California

The customer service rep that I was dealing with was very helpful. I needed my product in a quick time period so I had been asking about next day delivery. The gentleman that helped me go right on in and got back to me in a very timely manner. Not only did he save me by not having to pay for next day air he was able to get a rush on my product from the manufacturer that way I did not have to pay the huge up charge to have it in time. It was a great job by him and very appreciated. I would highly recommend.

Ryan S, MI

The staff was very helpful and even more more personal! Really loved the product we received. The price was fantastic for the high quality

Mike L, Louisiana

I've worked in IT for 15 years and I have sold and installed at least 100 monitor mounts and arms in recent years, and I found ErgoDirect when looking for an unusual slatwall mount. Their website was full of options, so I called them to see what was "best" and they answered my call and researched and found the right part the first time and in a short amount of time! The customer then changed their minds slightly, and ErgoDirect quickly changed the part to fit my needs perfectly again! I have been fully satisfied with their services and the product looks really cool, so I'm sure it will be a successful install that the client will enjoy for as long as the tablet lasts.

Jeff B., South Central

Working with ErgoDirect was one of the best experiences my wife and I ever had with a vendor. The online ordering process was easy, and the customer service provided from ErgoDirect, especially from Evert, was incredible. They were very communicative on our order status, and the chairs shipped faster than originally estimated. Although some may think these chairs are overly expensive, or too expensive, we believe we've finally found the chairs we've always wanted. The money we've spent on less expensive chairs would have easily paid for these. We bought two high-backs with headrests; Gaming Chair ED-OM5-EX Office Master High Back Executive Chair with headrests. The chairs are extremely comfortable. We sit in them for hours on end in our home office. My wife and I are both computer gamers, so we've definitely put these chairs to the test. When the chairs arrived via FedEx, they were very easy to assemble. The chairs come practically assembled. You simply have to put the base down on the ground, then insert the shock, then set the assembled chair and arms on the shock. That is it. Time to start enjoying your high quality chair! The world would be a much better place if customer service from other vendors mirrored ErgoDirect. We cannot say enough good things about our experience with ErgoDirect, and Evert in Customer Service. The chairs are amazing as well. You will not regret your purchase! Thank you for a great product, and a great experience!

David and Kelly Peppard, Centennial, Colorado

ErgoDirect.com
1601 Old County Road, San Carlos, CA 94070
customerservice@ergodirect.com
1-888-456-ERGO (3746)
Direct: 1-650-654-4300
Fax: 1-877-866-2142

Friday, September 30, 2016, 08:12:44 PDT