Ergonomics for Comfort, Productivity, Health

Working with ErgoDirect was one of the best experiences my wife and I ever had with a vendor. The online ordering process was easy, and the customer service provided from ErgoDirect, especially from Evert, was incredible. They were very communicative on our order status, and the chairs shipped faster than originally estimated. Although some may think these chairs are overly expensive, or too expensive, we believe we've finally found the chairs we've always wanted. The money we've spent on less expensive chairs would have easily paid for these. We bought two high-backs with headrests; Gaming Chair ED-OM5-EX Office Master High Back Executive Chair with headrests. The chairs are extremely comfortable. We sit in them for hours on end in our home office. My wife and I are both computer gamers, so we've definitely put these chairs to the test. When the chairs arrived via FedEx, they were very easy to assemble. The chairs come practically assembled. You simply have to put the base down on the ground, then insert the shock, then set the assembled chair and arms on the shock. That is it. Time to start enjoying your high quality chair! The world would be a much better place if customer service from other vendors mirrored ErgoDirect. We cannot say enough good things about our experience with ErgoDirect, and Evert in Customer Service. The chairs are amazing as well. You will not regret your purchase! Thank you for a great product, and a great experience!

The customer service rep that I was dealing with was very helpful. I needed my product in a quick time period so I had been asking about next day delivery. The gentleman that helped me go right on in and got back to me in a very timely manner. Not only did he save me by not having to pay for next day air he was able to get a rush on my product from the manufacturer that way I did not have to pay the huge up charge to have it in time. It was a great job by him and very appreciated. I would highly recommend.

Christina Davis was the sales rep that I dealt with. She was knowledgeable, professional and extremely helpful with respect to my purchase.

Unbelievably good, Christina was fabulous.

all good, easy, clear

Recently part of the arm broke on a chair we had purchased from ErgoDirect. I contacted ErgoDirect and sent them the original purchase receipt. They contacted me right away about getting a replacement part. I sent them a screen shot of the broken part of the chair, and they shipped the replacement part the next day, for no cost. Great customer service. Thanks for your help!

Exceptional service from Christina at ErgoDirect. After spending over 2 hours on my own attempting to determine which arm system would work for my new Dell quad monitor, I found Christina at ErgoDirect, who quickly and efficiently ensured I had the correct arm and options for my requirements. Without this service I could have easily ordered an incompatible mount. The superb service was also combined with the very best price I saw in my search. Highly recommended. Real professionals!!

I worked with Nick Moshiri. I am very impressed with how fast and informative his responses were. He helped me find the measurements, thought aloud with me on what might make sense - pros and cons of various options, priced out various combinations, and found out information from the manufacturer - I just cannot ask for more. And, last but not least, he was super friendly and a pleasure to work with. I will definitely recommend Nick and ErgoDirect to my colleagues.

The website contains a lot of detailed information and instructions, very practical. If one spends enough time, usually one can find most important information. It would be even better, if the website could offer an image of the selected chair and chair parts, as the selecting process is going on, so that customers have a chance to see what they will get, which often can help them make their final decisions quicker. Personally, I have an OM chair in office, and the quality is great. That's why I decided to buy one for my home office, too.

Fantastic! Christina was very quick to get me the information that I needed and it was very thorough and detailed. This will help me and my customer decide on what equipment we'll need. Much appreciated, Harris