Ergonomics for Comfort, Productivity, Health

I purchased a standing desk from ErgoDirect for our office. I had several questions about the size and obtaining a custom configuration. Christina Davis, the Account Executive I worked with was extremely helpful. She answered the question she knew, and got answers from the manufacturer on thing she didn’t know. As a result, I was able to make an informed decision on the desk we needed. The purchase went smoothly and I was kept informed on the status of my purchase from beginning to end. Unfortunately the desk top was manufactured opposite of what I requested. I contacted Christina sort of expecting the return process to be difficult. Nope, Christina provided the best customer service I’ve experienced in a long time. The error was corrected promptly, I was kept informed of the progress and a follow up to see everything was resolved. It was. The process was simple and prompt. I highly recommend Christina and ErgoDirect if they have products you are considering purchasing. When I need another desk, I’ll be contacting them again.

Great service from Jake today. We had to duplicate an order from several years back and he was very helpful!

I appreciated the extra phone call, before assembly, to clarify the specifics of my order.

Best salesperson ever!

Working with ErgoDirect was one of the best experiences my wife and I ever had with a vendor. The online ordering process was easy, and the customer service provided from ErgoDirect, especially from Evert, was incredible. They were very communicative on our order status, and the chairs shipped faster than originally estimated. Although some may think these chairs are overly expensive, or too expensive, we believe we've finally found the chairs we've always wanted. The money we've spent on less expensive chairs would have easily paid for these. We bought two high-backs with headrests; Gaming Chair ED-OM5-EX Office Master High Back Executive Chair with headrests. The chairs are extremely comfortable. We sit in them for hours on end in our home office. My wife and I are both computer gamers, so we've definitely put these chairs to the test. When the chairs arrived via FedEx, they were very easy to assemble. The chairs come practically assembled. You simply have to put the base down on the ground, then insert the shock, then set the assembled chair and arms on the shock. That is it. Time to start enjoying your high quality chair! The world would be a much better place if customer service from other vendors mirrored ErgoDirect. We cannot say enough good things about our experience with ErgoDirect, and Evert in Customer Service. The chairs are amazing as well. You will not regret your purchase! Thank you for a great product, and a great experience!

I always purchase my chairs from Ergodirect. The quality is much better than any where else that I ordered chairs from. Also, their customer service is very good. I like the fact that when I call in somebody is informed about my order and can answer questions and also even make suggestions for what to order or not order. Literally I have been ordering chairs from them for almost 10 years. Thank you for your help.

One of the easiest online transactions thanks to Jake. He was very calm and helpful. We are looking forward to buying more in the near future.

I was pleased with my purchase experience at Ergodirect.com. I was able to identify a monitor arm that suited my needs, and the arm arrived fairly quickly - certainly faster than one should reasonably expect during a global pandemic. The product was free of damage, and the fit and finish were excellent. Finally, instructions were clear, and access to follow-up support were provided, though I did not need it. I would recommend Ergodirect.com without reservation.

The chat tool was nice to use. I could get recommendations and information quickly. I love this brand and the high quality products. Their products can be found at resellers for a better price though.

Very helpful staff, Christina was great. Overall order process was excellent.