Ergonomics for Comfort, Productivity, Health

Nazan was very helpful in ensuring that the sales tax exemption was applied to our (governmental) institution's purchase.

Jake solved my problem very quickly and everything was taken care of.

I received wonderful customer service that was both prompt and informative. I could tell straight away that Evert was interested in finding the right product to fit my Wacom Cintiq and was not simply pushing an expensive product. Considering I live outside of the US (Australia) shipping was just a little too much to take the quote further, but I appreciated all the assistance I received along the way.

I loved it. They were really very helpful guiding me to try and select the right chair and stand-up station I needed. I highly recommend them. And after using the station for a week I can say I am already feeling better and my back pain has reduced. THANKS!

Excellent customer service. Thank you Jake.

We are fortunate to live near the facility, able to go in to see, and try out the chairs they carry. Nazan Meysami was extremely helpful, assisting with our questions, showing us their inventory of chairs, and how to individualize the chair we selected for my husband with the different options it came with. This was a great customer service experience! I got acquainted with the website over several days and felt comfortable ordering the OM5 with the add ons. The one improvement with the website would be to be able to see the product with the different options you're selecting as you're going through the process. Other than that, this was a 5 star experience and I wouldn't hesitate to recommend this place to anyone who needs a quality ergonomic chair. This was the kind of "ahh" experience when buying great fitting shoes; the moment we sat in this chair, we just knew that this was it!

I've worked in IT for 15 years and I have sold and installed at least 100 monitor mounts and arms in recent years, and I found ErgoDirect when looking for an unusual slatwall mount. Their website was full of options, so I called them to see what was "best" and they answered my call and researched and found the right part the first time and in a short amount of time! The customer then changed their minds slightly, and ErgoDirect quickly changed the part to fit my needs perfectly again! I have been fully satisfied with their services and the product looks really cool, so I'm sure it will be a successful install that the client will enjoy for as long as the tablet lasts.

It was an excellent experience. The personnel who received the items are happy of the product. The speedy delivery was a plus and the assistance I received from the sale representative was professional and friendly.

I recently called and spoke with Christina. She was extremely professional and knowledgeable. I am a nurse with neck and back problems and really needed the perfect ergonomic solution. She quickly helped me choose the right product. I was going to order the wrong item and she helped me avoid doing that by knowing the product and helping me choose the correct options. She was so nice and patient with all my questions and sent me multiple quotes. Extremely professional and courteous service. I will definitely be buying my future products from your company.

My experience with ErgoDirect has been extremely pleasant. Christina Davis assisted me with the purchase. She walked me through each step, answered all of my questions very quickly via email, and sent the fabric swatch samples very quickly. She was quite friendly, professional, and knowledgable about products. I have the same chair at work, with arms, and love it! Christina helped me further customize my personal chair for home use, which will fit my height better, and have no arms which might be in the way for my home desk and projects. I am very much looking forward to receiving the chair that was scheduled to arrive today, but did not because FedEx came while we were at work this morning. The delivery process with FedEx is proving to be somewhat frustrating, since a signature, in person, is required. My husband and I both work, and I have not been able to arrange pick up at a FedEx center. Hopefully, my husband will be home tomorrow when they try re-delivery. If we could have had the option to leave a signed form on our door, which would have allowed FedEx to leave the box for us behind our hedge in front upon redelivery, it would have been greatly appreciated. Or, if we could have communicated with FedEx to have them hold the package at a FedEx center, that would have been fine, too. But they require that you register, and have a customer account before you are able to access their services. That doesn't seem appropriate for this situation. We have had quite a bit of difficulty with FedEx in the past, and prefer USPS or UPS for ease of communication in arranging pick up and redelivery.