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What our customers say about us

I thoroughly enjoyed my experience with Christina, her service was very quick and efficient. She was able to provide me with answers to all my questions very quickly. This is my first time doing business with your company and I am very satisfied

Valerie Schmit, Furniture designer, Montreal, Quebec

Great staff, excellent consultation skills and product knowledge as well as fantastic follow up! Christina could not have done more - she was proactive for all my questions! What a great experience for a first timer!

Ed Bonsecour, Could not have asked for more!, Marietta, GA

I was very impressed by the interest the purchasing department department showed as I made my selection of a new wall mounted stand for two monitors. They were concerned enough that I make the appropriate selection they contacted me personally to make sure I did not overlook some key points. Without their interest and help I am sure I would have made a big mistake. I have never encountered such an attentive group of people in all my years of purchasing electronics online. Thank you very much.

Al Lopez, Vice President Anesthesia Compliance Consultants, Cincinnati, OH

I want to thank you and your company for assisting me in finding exactly the chairs I wanted and for providing all of the specs and definitions. I found your website to be extremely user friendly. It included the largest variety of samples for viewing than any other site I visited. Your initial purchase screen provides a good estimate of the final costs. Your team assisted me online via the chat service before I even made contact with an agent. The agent negotiated to a price that met my cost limitations. I sincerely appreciate all you and your company did for me and I know I only have exactly what I want now because of working with you. My sincerest thanks to your whole company.

Lisa Miulenburg, Corpus Christi, Texas

Jake was courteous, competent and completely understanding of the problem that I experienced with my order. He was a pleasure to work with. I didn't have to overexplain and he gave me clear instructions how to proceed. He asked for pictures and today I heard I would be receiving the replacement item. This was one of the best customer service experiences I have had this year!

Dr. Lauree E Moss, Psychologist, Topanga, CA

I thought the website and the experience that Maria provided was amazing. Fantastic overall. Amazing that it was cheaper to get the part that I needed from here instead of the manufacturer.

kody reeves, Quality Program Manager, Chesapeake, VA

absolutely fantastic, Christina responded quickly, knew where we were in the conversation and seemed to anticipate what I would need. Very refreshing in the world of online retail

Ross Lauger, Orangevale, Ca

I sent a chat hoping that someone could help me with our sit/stands. We needed to raise the station so the keyboard was at the correct height. The employee was complaining that when she was standing her wrists were bent and hurting, so I wanted to know if it was possible to raise it higher. They were very helpful, and we appreciated all of their help, so we are using our sit / stands correctly. We have purchased 12 of them for our employees in our office. Two of them were not raising to the proper height for the employee to use them correctly. Thank you so much for you assistance, it is greatly appreciated.

Becky Figueroa, Accounting Clerk, Salinas, California

just bought an OM PT78 from you guys and I love it, I was bit hesitant to drive 50 minutes to check out a chair, but it was totally worth it, Christina had a few different models lined up for me to test and that was very helpful, I've been shopping for a chair online for a long time, but nothing can beat trying it before buying it, also you guys had all kinds of ergo equipment that I'll definitely come down to check out at some point. thanks again, Christina. Regards, Rafael

Rafael C, UX Designer, San Francisco/CA

One of the easiest online transactions thanks to Jake. He was very calm and helpful. We are looking forward to buying more in the near future.

Joe Xu, Vice president, Arlington VA

ErgoDirect.com
1601 Old County Road, San Carlos, CA 94070
customerservice@ergodirect.com
1-888-456-ERGO (3746)
Direct: 1-650-654-4300
Fax: 1-877-866-2142

Monday, July 24, 2017, 17:32:32 PDT