Ergonomics for Comfort, Productivity, Health

I just had a fantastic experience with ErgoDirect. I called in a bit of a panic because I discovered that we failed to order 20 monitor arms for a big AV project. The challenge was that we were going to be closing our campus the following week for the Winter Break, and would not be able to receive deliveries. I needed the product by the end of the week. I thought this was an impossible task, but I called and spoke with Nick Moshiri, Senior Account Executive. To my surprise, he said that this would be no problem. He confirmed that he had a sufficient quantity of the product in the warehouse, and because they are only about 80 miles from me I could easily receive them by the end of the week. This was at about 9:30 on a Monday morning. I rushed the purchasing process through at my end, and by 2:30 PM that same day I received shipping confirmation with tracking numbers. Nick drove the entire process. It made my day for sure. I could not have asked for better customer service. Thanks Nick and ErgoDirect?

Great qualify of products like guest chairs, office chairs.

Thank you, Christina for the service above and beyond the call of duty. Now that i am retired i will forward all future customer inquiries to you at Ergodirect!

Thanks to Evert! Excellent customer service with exceptional product.

It was easy to find what I needed.

Pleasant experience conversing using the CHAT line. My request for quotation was acted upon quite expediently. Complete transaction was really smooth. Thank you for making my job quick and simple.

Excellent price, free shipping, good return policy, clear and easily navigable website. I hope their performance matches.

We are fortunate to live near the facility, able to go in to see, and try out the chairs they carry. Nazan Meysami was extremely helpful, assisting with our questions, showing us their inventory of chairs, and how to individualize the chair we selected for my husband with the different options it came with. This was a great customer service experience! I got acquainted with the website over several days and felt comfortable ordering the OM5 with the add ons. The one improvement with the website would be to be able to see the product with the different options you're selecting as you're going through the process. Other than that, this was a 5 star experience and I wouldn't hesitate to recommend this place to anyone who needs a quality ergonomic chair. This was the kind of "ahh" experience when buying great fitting shoes; the moment we sat in this chair, we just knew that this was it!

The Ergodirect website was extremely user friendly, there was never a moment of uncertainty in regards to what the next step should be. I placed an order for a gaming chair, and due to the shipping address being different from the billing address, I received an E-mail to confirm that the order was not fraudulent. The E-mail seemed to be personally typed from an Ergodirect employee; however, upon replying to said E-mail, I received several duplicate messages with no response to the E-mail I sent. This flawed automated E-mail system was an inconvenience and delayed my order by several days. With that being said, after contacting customer service via telephone my order was cleared almost immediately. The customer service was amazingly professional and helpful, quite honestly one of the most pleasant and pain free interactions with a customer service hotline that I've ever experienced.

It was great, I was helped very fast and excellent customer service. Great experience with them. I will use them again.