Ergonomics for Comfort, Productivity, Health

Excellent customer service. Thank you Jake.

Exceptional service from Christina at ErgoDirect. After spending over 2 hours on my own attempting to determine which arm system would work for my new Dell quad monitor, I found Christina at ErgoDirect, who quickly and efficiently ensured I had the correct arm and options for my requirements. Without this service I could have easily ordered an incompatible mount. The superb service was also combined with the very best price I saw in my search. Highly recommended. Real professionals!!

Easy

Jake at ERGODIRECT was very patient and delivered excellent customer service and our order is on the way now. Thank you Jake! :)

absolutely fantastic, Christina responded quickly, knew where we were in the conversation and seemed to anticipate what I would need. Very refreshing in the world of online retail

Nick was excellent on the phone, stayed on the phone while I placed my order online, provided excellent advice, didn't try to sell me anything I didn't need, and all this on a Sunday! Very happy with the experience. Would recommend this company to anyone.

I ordered a Neutral Posture 8000 chair (to replace my 15+ year-old 8000) from ErgoDirect. Filling out the on-line order form was easy (and with a ton of options to choose from), and they responded immediately with an expected shipping date. Pricing was good (I shopped around). When parts turned out to be backordered at the manufacturer (the chair was custom-built) and shipping was delayed, their rep was extremely helpful in keeping me apprised as to what was happening and when I could expect shipping. I couldn't have asked for better customer service. It shipped about a week late, but that was not the fault of ErgoDirect. Shipping time (FedEx) from Texas to California was quick (shipped Friday afternoon, arrived the next Tuesday afternoon). It arrived, I unboxed it and assembled it (took about five minutes) and I'm sitting in it now as I type this review. I can happily recommend ErgoDirect and its customer service to anyone looking to purchase items from them.

IT Is very important for me to mention to you that your sales associate Nick was so very helpful to me. When I spoke of this product he explained that his coworker next to him uses this product all the time he was looking at it as we talked. It is obvious to me and Nick said if it didn’t work she would not be using it all the time. Nick even offered to try it out for a few minutes and report back to me and himself. I told him that was not necessary but really appreciated all his efforts towards trying to sincerely help me and not just make a sale. We should all be so lucky to have employees like Nick!!! And thank you Nick!

Great staff, excellent consultation skills and product knowledge as well as fantastic follow up! Christina could not have done more - she was proactive for all my questions! What a great experience for a first timer!

Christina was very helpful in getting us approved for credit with your company. I will be placing an order with you sometime today.