Ergonomics for Comfort, Productivity, Health

It was great, I was helped very fast and excellent customer service. Great experience with them. I will use them again.

The interface is excellent as well as the customizability of these chairs. The only feature I would recommend adding is a 3D, manipulatable, live model of the chair that is being customized so that the user can get a better idea of what they are building.

I got great customer service, the agent was very kind, and solve my problem really fast

You have a very informative website with lots of options for chair features. I very much appreciate the availability of chairs for us shorter people. This is a godsend! The only thing that was a problem was that there was no way for me to enter a shipping address that was different from the billing address. I am purchasing the chair myself, but using it at work (i.e. the company won't pay for the chair). I have to have the chair delivered to my work address, since I won't be at home to receive it during the day. Every time I tried to type in a different shipping address, it also changed the billing address. This was also inconvenient from a payment standpoint, since I prefer to use Paypal, but there was no way to have different shipping and billing addresses. I ended up placing the order by telephone. That said, the woman who helped me was very pleasant and helpful. I am looking forward to trying out my new chair!

Fantastic! Christina was very quick to get me the information that I needed and it was very thorough and detailed. This will help me and my customer decide on what equipment we'll need. Much appreciated, Harris

Jake was courteous, competent and completely understanding of the problem that I experienced with my order. He was a pleasure to work with. I didn't have to overexplain and he gave me clear instructions how to proceed. He asked for pictures and today I heard I would be receiving the replacement item. This was one of the best customer service experiences I have had this year!

My representative, Christina Davis, went above and beyond to get me everything I needed to satisfy my customer's difficult needs. Christina exemplifies what customer service should be. You've got a great employee in Christina.

The chat tool was nice to use. I could get recommendations and information quickly. I love this brand and the high quality products. Their products can be found at resellers for a better price though.

I just had a fantastic experience with ErgoDirect. I called in a bit of a panic because I discovered that we failed to order 20 monitor arms for a big AV project. The challenge was that we were going to be closing our campus the following week for the Winter Break, and would not be able to receive deliveries. I needed the product by the end of the week. I thought this was an impossible task, but I called and spoke with Nick Moshiri, Senior Account Executive. To my surprise, he said that this would be no problem. He confirmed that he had a sufficient quantity of the product in the warehouse, and because they are only about 80 miles from me I could easily receive them by the end of the week. This was at about 9:30 on a Monday morning. I rushed the purchasing process through at my end, and by 2:30 PM that same day I received shipping confirmation with tracking numbers. Nick drove the entire process. It made my day for sure. I could not have asked for better customer service. Thanks Nick and ErgoDirect?

Best salesperson ever!