Ergonomics for Comfort, Productivity, Health

Quick and easy answer to my question.

Very fast and very accurate! The employee that I spoke to helped me out tremendously and was very kind and offered me the service that I really think is needed everywhere. I will without a doubt be returning for more stuff!

Fabulous

Ordering was easy. I contacted ED for fabric samples and got excellent customer service. They send me the samples right away. It took me months to get around to ordering because of COVID-19, but I just did (hello, birthday month!). I wish there were better descriptions (perhaps videos?) of the various options, especially the wheels and gliders, because the descriptions don't make sense. (Why would I want a chair NOT to move when I'm using it - how else will I get in/out of it and move it into the correct place at my table/desk?) So I went with the basic gliders - it was just stressing me out trying to figure out which wheels would work for me (this will be my sewing stool - it needs to not move when I'm pressing on the foot control, but move easily when I need to push it back to stand up and go to the iron, then sit back down and scoot back up to the sewing machine again, repeat, repeat, repeat...). The other thing is that it doesn't say how long my order will take to fill and ship. It's a complete mystery. I hunted for this stool because my sewing class at the local college got them new last year, and they were really comfortable and sturdy (I don't do well on stools normally, so I know this one is safe for me). Choosing the fabric, on the other hand, was kind of a nightmare. There's almost TOO much information! We had fun googling some of the terms to make sure we understood them. All of these fabrics are better quality than anything you'll find at a store on a stool made in China, so we went with the color that looked best in my sewing room (though I wish there were more color choices - no mustard/yellow so we went with the Sorrel green). I'm super excited to get my new sewing stool - it's the final touch in my new sewing studio! I know it will last me years and keep me from getting super grumpy after sewing for hours and getting sore from the stool or chair I normally use. Thank you!

I want to thank you and your company for assisting me in finding exactly the chairs I wanted and for providing all of the specs and definitions. I found your website to be extremely user friendly. It included the largest variety of samples for viewing than any other site I visited. Your initial purchase screen provides a good estimate of the final costs. Your team assisted me online via the chat service before I even made contact with an agent. The agent negotiated to a price that met my cost limitations. I sincerely appreciate all you and your company did for me and I know I only have exactly what I want now because of working with you. My sincerest thanks to your whole company.

Fantastic! Christina was very quick to get me the information that I needed and it was very thorough and detailed. This will help me and my customer decide on what equipment we'll need. Much appreciated, Harris

Nick was my sales person. Very professional and knowledgeable about the product. Excellent customer service. Would buy again.

The service I received from Christina Davis was nothing short of outstanding. Christina, despite the fact that I did not know whether or not I was an existing customer and whether or not my keyboard tray was under warranty, went out of her way to help me get replacement pop beads from WorkRite for my keyboard tray. With such excellent level of customer service, I would not hesitate to call back when the need arise for additional office furniture. Thank you again for a great experience!

Excellent customer service. Responsive, helpful, knowledgeable representative.

I was pleased with my purchase experience at Ergodirect.com. I was able to identify a monitor arm that suited my needs, and the arm arrived fairly quickly - certainly faster than one should reasonably expect during a global pandemic. The product was free of damage, and the fit and finish were excellent. Finally, instructions were clear, and access to follow-up support were provided, though I did not need it. I would recommend Ergodirect.com without reservation.