Ergonomics for Comfort, Productivity, Health

Christina Davis was very professional and knowledgeable of the products for RFM Chairs. Quick and easy. She also had me speak with RFM and I placed the ordered with Ergo Direct online. I am very happy with Christina very respectful. Thank You for making my job easy. Yes ,I will be ordering more chairs from Christina and referring customers to her.

Great experience with my purchase. 100% recommended. Best regards :)

Nazan provided excellent customer service. I needed an order shipped within two days and she called the local warehouse to see if the item was in stock. When it was not, she helped expedite the processing and provided the option for overnight shipping if given a FedEx account number to get it here as soon as possible. She was professional, helpful and I appreciate the prompt, personalized service I received. Thank you for making the purchasing experience such a breeze!

I spoke with a very helpful and knowledgeable customer service rep regarding questions on how suitable a stack-able dual monitor arm would be for my application. It turns out the stock product meets my needs, but I felt very comfortable in ordering in that he was very willing to work with me to explore other options should the first monitor arm not work out.

Evert was GREAT on helping me figure out what would work best for me. He was also very quick on getting back to me after checking with his technicians. Thanks for GREAT SERVICE> Matthew T. Coyne

Customer Service Representative was very helpful.

My experience with Jake was very pleasant, informative and easy. He answered every question, explained the product in a clear and detailed way. He sent me a quote promptly and offered additional assistance if needed.

Awsome! Allyza from Ergodirect was very responsive to all my questions. I requested fabric samples and received them very quickly. Then asked for a quote and received it within 24 hours. The online quote approval, order, and purchase process was easy and fast!

The website contains a lot of detailed information and instructions, very practical. If one spends enough time, usually one can find most important information. It would be even better, if the website could offer an image of the selected chair and chair parts, as the selecting process is going on, so that customers have a chance to see what they will get, which often can help them make their final decisions quicker. Personally, I have an OM chair in office, and the quality is great. That's why I decided to buy one for my home office, too.

I ordered a Neutral Posture 8000 chair (to replace my 15+ year-old 8000) from ErgoDirect. Filling out the on-line order form was easy (and with a ton of options to choose from), and they responded immediately with an expected shipping date. Pricing was good (I shopped around). When parts turned out to be backordered at the manufacturer (the chair was custom-built) and shipping was delayed, their rep was extremely helpful in keeping me apprised as to what was happening and when I could expect shipping. I couldn't have asked for better customer service. It shipped about a week late, but that was not the fault of ErgoDirect. Shipping time (FedEx) from Texas to California was quick (shipped Friday afternoon, arrived the next Tuesday afternoon). It arrived, I unboxed it and assembled it (took about five minutes) and I'm sitting in it now as I type this review. I can happily recommend ErgoDirect and its customer service to anyone looking to purchase items from them.