Ergonomics for Comfort, Productivity, Health

I’m a new customer, just placed an order through the ErgoDirect team, have been extremely pleased with the service to date. I only reached out to ErgoDirect because a competitor (CDW), a major online player, who’s price was ~30% better, was temporarily out of stock. I wanted to inquire about a price match, given that they had stock. The customer account executive was extremely helpful, only asking for the competitor product information. Ultimately, once the shipping costs (free shipping from ErgoDirect) were taken into account, ErgoDirect was ~17% better priced, and immediately available. The overall order cost was very minimal ($36), which only enhanced my opinion of the customer service and continued follow up. I’ve written less than ten online reviews ever, but felt compelled to recognize the service I received. The team members went above and beyond to earn my future business, and ultimately this review. Looking forward to future orders!

Loved it. Christina did a fantastic job researching my request and provided a solution. She followed through! That does not happen very often. Thanks for a great experience shopping.

IT Is very important for me to mention to you that your sales associate Nick was so very helpful to me. When I spoke of this product he explained that his coworker next to him uses this product all the time he was looking at it as we talked. It is obvious to me and Nick said if it didn’t work she would not be using it all the time. Nick even offered to try it out for a few minutes and report back to me and himself. I told him that was not necessary but really appreciated all his efforts towards trying to sincerely help me and not just make a sale. We should all be so lucky to have employees like Nick!!! And thank you Nick!

I had a hard time finding a specific product that was compatible for my extra wide monitor. I called and thankfully reached someone like Ms. Zinnia. She went above and beyond in assisting me. If it wasn’t for her knowledge of the products, strong follow up and guidance through the process I would have bought elsewhere. She went out of her way ensuring I found the correct item, provided different sizes and colors to choose from and advised the supporting accessories required to make it work. I was well taken care of and for that I thank you Ms. Zinnia for your outstanding customer support from beginning to end. The other thing I like about this whole experience is placing the order. No need to take the time to create a profile, register and confirm. Instead, a quote is emailed and if you agree… Click accept and enter your payment and delivery info and that’s it! Just took seconds. So easy.

Best salesperson ever!

Great Website

Christina Davis was the sales rep that I dealt with. She was knowledgeable, professional and extremely helpful with respect to my purchase.

Fabulous

Pleasant experience conversing using the CHAT line. My request for quotation was acted upon quite expediently. Complete transaction was really smooth. Thank you for making my job quick and simple.

I received a lot of assistance. We are purchasing chairs after 20+ years. Same chairs due to the great quality. Christina Davis was extremely helpful in assisting me with making decisions for our surgery center. We are all looking forward to new chairs.