Kinesis Replacement Palm Pads for the Contoured keyboard Black AC005PP-blk
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Warranty and Return Policy
Please review the following (3) stipulations to the warranty and returns policy that are unique to the TKO keyboard.
Warranty: 1 year limited from date of purchase.
Returns: A $35 restocking fee will be charged for TKO keyboards that are returned without the hard-shell travel case included.
Warranty Exemption on Hot Swappable Switch Sockets: This Warranty does not apply to damage to switch sockets caused by the customer. If a customer receives a product with a broken switch they must contact Kinesis within 7 days of purchase and submit a Support Ticket documenting the switch failure. Damage to switch sockets reported after 7 days will be assumed to have been the fault of the customer and will not be covered under warranty. If Kinesis receives a returned keyboard after 7 days and determines that the failure was caused by a damaged socket, warranty coverage will be denied.
Please refer to the Kinesis Gaming Warranty Page for further information.