Ergonomics for Comfort, Productivity, Health

Jake solved my problem very quickly and everything was taken care of.

The website was easy to use. I did have a question about shipping, and the representative Nazan via chat was Excellent in assisting with placing my order. Thank you.

I had multiple exceptionally pleasant and efficient interactions with ErgoDirect representatives (multiple interactions because they helped me correct a mistake I made). My call was answered quickly, the reps were courteous, knowledgeable, efficient, and most of all, helpful. My experience working with ErgoDirect was so much better than my typical experience with vendors that I mentioned this during my last call and decided to write this testimonial. I would definitely buy from ErgoDirect again.

Ordering was easy. I contacted ED for fabric samples and got excellent customer service. They send me the samples right away. It took me months to get around to ordering because of COVID-19, but I just did (hello, birthday month!). I wish there were better descriptions (perhaps videos?) of the various options, especially the wheels and gliders, because the descriptions don't make sense. (Why would I want a chair NOT to move when I'm using it - how else will I get in/out of it and move it into the correct place at my table/desk?) So I went with the basic gliders - it was just stressing me out trying to figure out which wheels would work for me (this will be my sewing stool - it needs to not move when I'm pressing on the foot control, but move easily when I need to push it back to stand up and go to the iron, then sit back down and scoot back up to the sewing machine again, repeat, repeat, repeat...). The other thing is that it doesn't say how long my order will take to fill and ship. It's a complete mystery. I hunted for this stool because my sewing class at the local college got them new last year, and they were really comfortable and sturdy (I don't do well on stools normally, so I know this one is safe for me). Choosing the fabric, on the other hand, was kind of a nightmare. There's almost TOO much information! We had fun googling some of the terms to make sure we understood them. All of these fabrics are better quality than anything you'll find at a store on a stool made in China, so we went with the color that looked best in my sewing room (though I wish there were more color choices - no mustard/yellow so we went with the Sorrel green). I'm super excited to get my new sewing stool - it's the final touch in my new sewing studio! I know it will last me years and keep me from getting super grumpy after sewing for hours and getting sore from the stool or chair I normally use. Thank you!

Very easy and the web site was easy to use. Christina Davis was also terrifically helpful throughout.

I received a lot of assistance. We are purchasing chairs after 20+ years. Same chairs due to the great quality. Christina Davis was extremely helpful in assisting me with making decisions for our surgery center. We are all looking forward to new chairs.

Maria, you are the best! Thanks for all your help. I also got great customer service from Mirin yesterday. You ladies do things the right way and folks like me really appreciate it.

Excellent, Christina was wonderful to work with and professional! A pleasure!

Christina Davis was very professional and knowledgeable of the products for RFM Chairs. Quick and easy. She also had me speak with RFM and I placed the ordered with Ergo Direct online. I am very happy with Christina very respectful. Thank You for making my job easy. Yes ,I will be ordering more chairs from Christina and referring customers to her.

Nick was most helpful in addressing my concerns of "which model to select." Once my application was shared with him, his advice was "right on!" Nick also addressed my concern of a prompt delivery (to enable installation by a schedules contractor for the ordered solid surface material counters) was also very satisfactory. Thank you!