Ergonomics for Comfort, Productivity, Health

I’m a new customer, just placed an order through the ErgoDirect team, have been extremely pleased with the service to date. I only reached out to ErgoDirect because a competitor (CDW), a major online player, who’s price was ~30% better, was temporarily out of stock. I wanted to inquire about a price match, given that they had stock. The customer account executive was extremely helpful, only asking for the competitor product information. Ultimately, once the shipping costs (free shipping from ErgoDirect) were taken into account, ErgoDirect was ~17% better priced, and immediately available. The overall order cost was very minimal ($36), which only enhanced my opinion of the customer service and continued follow up. I’ve written less than ten online reviews ever, but felt compelled to recognize the service I received. The team members went above and beyond to earn my future business, and ultimately this review. Looking forward to future orders!

absolutely fantastic, Christina responded quickly, knew where we were in the conversation and seemed to anticipate what I would need. Very refreshing in the world of online retail

No pressure, very comfortable and accommodating experience. Specifically worked with Nazan who could not have been easier to work with and flexible.

Evert was great.

Excellent experience. I asked for old purchase records and the documentation was provided to me right away. Maria did a great job and communicated very well.

Jake was very pleasant and helpful

My experience was refreshingly simple! Christina was delightful and took care of all my needs and answered all of my questions. Thanks Christina for making this painless!

I spoke with a very helpful and knowledgeable customer service rep regarding questions on how suitable a stack-able dual monitor arm would be for my application. It turns out the stock product meets my needs, but I felt very comfortable in ordering in that he was very willing to work with me to explore other options should the first monitor arm not work out.

Loved it. Christina did a fantastic job researching my request and provided a solution. She followed through! That does not happen very often. Thanks for a great experience shopping.

The interface is excellent as well as the customizability of these chairs. The only feature I would recommend adding is a 3D, manipulatable, live model of the chair that is being customized so that the user can get a better idea of what they are building.