Ergotron WorkFit Integration, Fit Check, Tier 2 and 3 Integration

Product ID 18233
Ergotron WorkFit Integration, Fit Check, Tier 2 and 3 Integration
Ergotron WorkFit Integration, Fit Check, Tier 2 and 3 Integration

Related Products

Part Number

Description

SRVC-WFI-01

WorkFit Integration

SRVC-WFFC

WorkFit Fit Check

SRVC-PI-02

Tier 2 Product Integration

 

Description

SRVC-WFI-01 - Save time and money by allowing the experts to integrate your Ergotron WorkFit product. A network of Ergotron contracted, trained and certified professionals will ensure your product integration is done "right the first time." All hardware and cabling will be set up to your satisfaction.

SRVC-WFFC - Save time and money by allowing the experts to inspect, adjust and manage cables for any of installed WorkFit product. A network of Ergotron contracted, trained and certified professionals will ensure your product is set up "right the first time". Price is per unit, 3 unit minimum.

SRVC-PI-02 - Save time and money by allowing the experts to integrate your Ergotron product. Tier 2 service typically represents a multi-configuration installation. All hardware and cabling will be set up to make your deployment seamless and successful. Price is per unit, 5 unit minimum. 

SRVC-PI-03 - Tier 3 service typically represents a cart and /or multi-configuration wall installation. All hardware and cabling will be set up to make your deployment seamless and successful. Price is per unit, 5 unit minimum. 

 

Technical Specifications

Part Numbers

  • SRVC-WFI-01
  • SRVC-WFFC

  • SRVC-PI-02

Description

  • WorkFit Integration
  • WorkFit Fit Check
  • Tier 2 Product Integration

Unit

  • SRVC-WFI-01 - No unit minimum, price is per unit
  • SRVC-WFFC - Three unit minimum, price is per unit
  • SRVC-PI-02 - Five unit minimum, price is per unit

All Services

All services conducted by a trained and certified service provider. Service work performed during standard local business hours, Monday through Friday excluding Holidays. After-hours service available - please contact Ergotron for details.

Includes

SRVC-WFI-01
  • Product assembly and preparation for hardware equipment installation
  • Tailor configuration to user’s specific hardware
  • Installation of hardware equipment (monitor, CPU, laptop, keyboard, mouse, etc.). Note: power and voice/data connections are responsibility of customer
  • Adjustment of product components (counterbalance per weight of hardware)
  • Route and organize cabling
  • Follow up: Contact to ensure satisfaction after completion of integration
  • Thirty-day warranty, starts on final day of service visit

SRVC-WFFC

  • Inspect installed WorkFits, checking for proper set-up and optimal performance
  • Tailor configuration to user’s specific hardware
  • Adjustment of product components (counterbalance per weight of hardware)
  • Route and organize cabling
  • Follow up: Contact to ensure satisfaction after completion of integration
  • Thirty-day warranty, starts on final day of service visit

SRVC-PI-02

  • Unpack product, monitors, CPU or thin client devices, laptops, keyboards, mice, etc.
  • Assemble and install product and prepare for hardware installation
  • Tailor configurations to user’s specific hardware
  • Install hardware (monitors, CPU or thin client devices, laptops, keyboards, mice, etc.)
  • Adjust all product movements (counterbalance per weight of hardware)
  • Route and organize cabling
  • Note: System power and voice data set-up are the responsibility of customer
  • Follow up: Contact to ensure satisfaction after completion of integration
  • Thirty-day warranty, starts on final day of service visit

 

Benefits

 

SRVC-WFI-01

  • Save time and money utilizing a network of certified professionals
  • Eliminate potential problems and avoid unplanned costs due to improper installation
  • Resolve potential problems in a timely manner
  • Free-up valuable resources to focus on your business
  • No need for on-site staff expert

 

SRVC-WFFC

  • Save time and money utilizing a network of certified professionals
  • Eliminate potential problems and avoid unplanned costs due to improper installation
  • Resolve potential problems in a timely manner
  • Free-up valuable resources to focus on your business
  • No need for on-site staff expert

 

SRVC-PI-02 and SRVC-PI-03

  • A network of Ergotron contracted, trained and certified professionals will ensure your product integration is done "right the first time"
  • Eliminate potential problems and avoid unplanned costs due to improper installation
  • Free-up valuable resources to focus on your business
  • Ready to roll at time of deployment
  • Resolve potential problems in a timely manner
  • Safeguard operational efficiencies and maintain uptime
  • No need for on-site staff expert

Product Options/Accessories

Model SRVC-WFI-01, SRVC-WFFC, SRVC-PI-02, SRVC-PI-03
Manufacturer Ergotron
Part Number SRVC-WFI-01, SRVC-WFFC, SRVC-PI-02, SRVC-PI-03
UPC 852153020028

Customer reviews

  • 1 stars 0
  • 2 stars 0
  • 3 stars 0
  • 4 stars 1
  • 5 stars 2
(4.7 out of 3)
Made my work day much more productive and comfortable.

by Larry R, CAPro, Aug 17, 2016

Product is designed well and very functional. Would highly recommend.

Ergotron 33-349-200 Workfit S, Dual Monitor with Worksurface and WorkFit-LX Sit Stand Desk Mount System

by Vergeena G, South Carolina, May 18, 2016

I am pleased with the Workfit-S system except that the monitor is stationery. I am having trouble seeing the typeset in my monitor and I haven't found a way to auto magnify the icons and other documents except in the usual manner. Although the WorkFit S was ordered more than thirty days ago, it was not installed due to mitigating circumstances until April 25th. Is there an attachment that will allow for maneuverability of the monitor for this unit? Please advise.

re: Justin

by Leslie S, New Jersey, Sep 08, 2015

Justin put my workstation together and did a great job! He was very nice and clearly knew what he was doing, so I'm so glad I didn't try to do it myself.
My only suggestion is that your service people need to have company ID!

Warranty

All Ergotron and OmniMount durable products will remain free of defects in material and workmanship for a period of five years from the date of receipt of the product, subject to any exclusions and limitations as set forth below.

Exceptions

  • Ten-year warranty on all HX Products, as well as LX and MX Products purchased on or after August 1, 2014

  • Zip and YES Charging Systems: Lifetime material/workmanship; three years electrical components; one year cables (power/Ethernet)

  • Ten-year warranty on LearnFit Sit-Stand Desks

  • Three-year warranty on all Neo-Flex Ergotron Products

  • Two-year warranty on WorkFit-Z Mini

  • Elevate and accessories: Lifetime material/workmanship. Five (5) years on electrical components. Cords, cables and plugs not warranted

  • The Peanut, Zido and accessories: Lifetime material/workmanship; five (5) years for pneumatic cylinder

  • One-year warranty on electronic components. For example: Auto Lock Drawers, Auto Lock Systems, Keyboard Lights, User Interface, Coiled Cord, Battery Harness, Cables from User I/F to Power Module (excludes AA batteries)

  • Two-year warranty on Power Modules by Ergotron

  • Sealed Lead-Acid (SLA) Power Systems, SLA Batteries

  • Two-year warranty on all SLA power system components by Ergotron

  • Up to one-year capacity warranty on SLA batteries (refer to Further Exclusions and Limitations section)

  • Six-month warranty against Manufacturer’s Defects on SLA batteries, or as mandated by local law

  • Lithium Iron (LiFe) Power Systems, LiFe Batteries

  • LiFe battery capacity is warranted for two years or 1200 discharge cycles, whichever comes first (refer to Further Exclusions and Limitations section)

  • Five-year warranty against Manufacturer’s Defects on LiFe factory-installed batteries (excludes LiFe replacement batteries). Factory-installed LiFe batteries are covered at 100% for the first three years; coverage for years four and five are prorated at 1/60th per month (refer to Further Exclusions and Limitations section)

  • Service Programs - 30-day warranty

  • Refurbished StyleView Carts - one-year warranty for Mechanical Components and Power Module (excludes batteries and cosmetic defects). The appropriate battery-type warranty applies

  • Original Equipment Manufacturer (OEM) Products resold by Ergotron are warranted by the respective manufacturer

  • StyleView Electric Lift motor: Three (3) years on motor and switch

Further Exclusions and Limitations

SLA Batteries

  • In Dual SLA battery systems, replacement of both batteries must occur at the same time (in accordance with the Ergotron User Manual), or the Warranty is automatically void

  • Warranties on SLA batteries (fully-charged or fully-uncharged) left in an unused state for more than three consecutive months are automatically void

  • Factory-installed SLA batteries, and replacement SLA batteries carry a Six-month Warranty Against Manufacturer’s Defects and a 90-day Performance Warranty, or as mandated by local law

  • The 90-day Performance Warranty on factory-installed SLA batteries (excludes SLA replacement batteries) is extended to one-year provided that:
  1. StyleLink software is installed and remains continually operational to show compliance with exclusions and limitations

  2. SLA Battery is not discharged below 25% capacity more than 25 times as recorded by the StyleLink software history

  3. SLA Battery is fully recharged at least once every 36 hours as recorded by the StyleLink software history


LiFe Batteries

  • LiFe batteries that fail to deliver 70% of their rated capacity during the first 1200 discharge cycles of battery life are deemed not to have met performance standards (capacity retention)

  • The LiFe battery discharge cycle is defined as starting at the fully-charged state through the fully discharged state and back to the fully-charged state. Discharge cycle counts are calculated by the software within the battery.

These warranties do not cover product abuse, modification and failure to adhere to product instructions, improper operations and/or misuse. Ergotron is not responsible for damage arising from failure to follow instructions relating to the product’s intended use. Ergotron is not responsible for injury or loss caused by or associated with the installation and/or use of equipment in any manner other than in strict conformance with the instructions set forth in its installation manuals, supplemental assembly and installation instruction sheets, technical bulletins and/or product literature. You will provide Ergotron immediate written notice of any personal injury resulting from the use of Ergotron products.

Ergotron does not warrant damages or defects to the Ergotron product under the following conditions: an Act of God, unauthorized service or repair of the Ergotron products, damage from electrical power problems, usage of parts or components not supplied by Ergotron, failure to follow product instructions and guidelines, unauthorized changes to the Ergotron product, shipping damage (other than original shipment from Ergotron), failure to perform preventative maintenance, or damage caused by peripherals or software or from other external sources.


Exclusive Remedy

Warranty Repair: In the event that any Ergotron equipment becomes defective in material or workmanship during the warranty period, Ergotron will determine with you if the product defect is covered under warranty. Ergotron, at its sole discretion, may replace or repair the unit determined to be under warranty at a designated Ergotron location or at your location. The labor costs associated with the repair of the product may be the responsibility of Ergotron if determined to be under warranty. You must receive pre-approval by Ergotron for the labor costs prior to repair or replacement of warranty products. You must contact Ergotron to obtain a Return Material Authorization (RMA) number. An RMA number may be obtained by contacting Ergotron Customer Care online or by telephone within your specific region. Contact information is available to you on the Ergotron web site at www.ergotron.com. Performance of any repair or replacement on product under warranty does not renew or extend the warranty period.

Non-Warranty Repair: You may return a product for repair that is not covered by warranty only if you have received a preapproved RMA number from Ergotron Customer Care. Labor costs and freight charges associated with non-warranty repair will be the sole responsibility of the customer, reseller or installer/integrator. A standard repair fee, specific to the product, is charged for any product that is repaired outside of the warranty period. Repairs on products out of warranty also carry a 90-day warranty, effective the day that you receive the item after repair.


For products that are not covered under warranty, Ergotron offers you the following options:
  1. You may upgrade to a newer, functionally equivalent product at a normal MSR list price

  2. Ergotron will return the product to you

  3. You can request in writing that Ergotron appropriately dispose of the product for you. A fee may apply for this service as designated by local law

Non-Defective Products: You are notified if, after examining and testing a returned product, Ergotron concludes that the product is not defective. The product is returned to you and you would be responsible for the freight charges associated with the return.


Warranty Disclaimer

Except as expressly set forth in this Limited Warranty and to the greatest extent allowed by law, Ergotron makes no other representations, warranties or conditions, express or implied, including any implied representations, warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, and non-interference. Ergotron does not warrant that your use of the Ergotron product will be uninterrupted or error free. Any implied warranties that may be imposed by law are limited in duration to the Limited Warranty period, to the greatest extent allowed by law. Some states or countries do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages for consumer products. In such states or countries, some exclusions or limitations of this Limited Warranty may not apply to you. This Limited Warranty is subject to change without notification.

Ergotron devices are not intended to cure, treat, mitigate or prevent any disease.


Warranty Transferability

This Limited Warranty is available only to the original end consumer and is non-transferable. For this warranty to be valid, the Ergotron product must have been purchased directly from an authorized distributor, reseller and/or authorized representative of Ergotron.