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Ergotron SRVC-COMP-03 Complete Service Bundle of Integration, Preventive Maintenance and Battery Replacement for Style View Powered Carts, 3 Years
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Description of Ergotron SRVC COMP 03:
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Benefit from a network of certified service professionals, who can help maximize your point-of-care computing investments and maintain your operational efficiencies. Ergotron's Complete Service will save time and money by allowing the experts to configure and maintain your StyleView Carts. The service starts with integration of all hardware for each cart. Over the course of 36 months, each cart will be checked and tuned for peak performance. Batteries also will be replaced as they wear down.
Price is per cart, 10 cart minimum.
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Product Information:
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Part Number:
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SRVC-COMP-03
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Description:
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Complete Service Bundle of Integration, Preventive Maintenance and Battery Replacement for 10+ StyleView powered carts
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Minimum:
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Ten cart minimum, price is per cart, 36-month duration
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Inspections:
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conducted by a trained, certified and contracted service provider
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Integration:
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Includes:
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Set-up and configure carts
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Tailor configurations to user's specific hardware
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Unpack carts, monitors, CPUs, laptops, keyboards, mice, etc.
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Prepare carts for hardware installation
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Install hardware
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Adjust all cart movements (counterbalance per weight of hardware)
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Route and organize cabling
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Install StyleLink software
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Follow Up: Contact to ensure satisfaction after completion of Integration
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Preventive Maintenance:
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Includes:
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One on-site visit per year over three consecutive years.
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Detailed inspection of entire cart - upper cart, lower cart and power system. Adjust all counterbalance mechanisms. Replacement up to $50 USD equivalent broken or worn parts over a three-year period
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Preventive maintenance checklist used to evaluate entire cart
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Service report on all carts evaluated at completion of each maintenance visit, which documents service of each cart for your asset management
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Follow Up: Contact to ensure satisfaction after completion of each visit
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Proactive notification regarding next service visit
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Battery Replacement:
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Includes:
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Remove old batteries
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Install fully charged new batteries
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Install cable harnesses
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Dispose of the old batteries
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Route and organize cabling
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Follow Up: Contact to ensure satisfaction after completion of Complete Service
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Service Warranty:
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Thirty-day service warranty, starts on final day of service site visit
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Battery Warranty:
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Limited one (1) year performance warranty and six (6) month warranty against manufacturer’s defects
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Benefits of Ergotron SRVCCOMP03:
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1. Safeguard operational efficiencies and minimize downtime.
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2. Save time and money utilizing a network of certified professionals.
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3. Eliminate potential problems and avoid unplanned costs due to improper installation.
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4. Resolve potential problems in a timely manner.
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5. Ready to roll at time of deployment.
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6. Free-up valuable resources to focus on your business.
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7. No need for on-site staff expert.
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8. Maximize cart life and achieve optimum cart conditioning, reducing total cost of ownership.
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9. Simple upkeep optimizes cart performance.
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10. Extend cart life by maintaining condition of carts.
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11. Augment caregiver productivity and workflow.
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12. Proactive notification of next service.
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