Ergotron 45-475-224 HX Desk Mount Heavy Monitor Arm (matte black)
HX Monitor Arm 45-475-224 provides flexibility in the form
of height adjustability and extension to your heavy monitors, weighing
from 20-42 lbs. Mount the HX arm on your desk, install your heavy
monitor and what you have freed up is valuable desk space for your
writing material, keyboard, mice and other devices. This arm's 11.5"
vertical as well as 23.6" horizontal adjustability not only allows you
to position your display to suit your ergonomic preference but it also
lets you retract the arm over the base or tuck away the monitor under
the shelf or cabinet, when not in use. This feature is especially
important in space constrained areas. The display adjustability
increases ergonomic comfort by reducing strain on shoulders, neck and
Higher weight capacity of this arm makes it suitable for healthcare, hospital diagnostic/treatment rooms like radiation, graphic designing and surveillance needs that demand heavy monitors. Modular ability to increase from single monitor setup to triple monitor setup (with a HX Triple Bow Kit sold separately) is a big attraction for these industries too. Available in white, matte black and polished aluminum, this arm looks slick and chic and comes with a ten year warranty.
The HX Monitor Arm is the perfect accessory to add flexibility and superior ergonomics to your monitor or TV. The HX features a new post design, frees up space and allows positioning of your display for greater productivity. Sleek and streamlined, it accommodates large monitors weighing up to 42 lbs (19.1 kg) using patented Constant Force Technology. Extension/retraction motion and height adjustment capability promote user comfort. It enhances your workspace with a sleek design, and an optional dual or triple monitor bow kit ups your screen count and productivity. It’s BIFMA level 2 certified based on the arm’s low environmental and social impact.
IMPORTANT NOTE - Please note that mounting ultrawide monitors is an evolving field. As new monitors are coming to market all the time, it is not possible to test each and every ultrawide monitor with all the arms that we are offering. However based on the specifications, we believe this arm is compatible with most ultrawide monitors. We recommend that, if and when you purchase this arm, do not discard the original packaging material in case it is needed for a return.
NOTE: To use this arm with the ultra-wide, curved Samsung 49" Odyssey G9, the accessory HX Heavy-Duty Tilt Pivot is required.
|Up to 49"||
20 - 42 lbs
9.1 - 19.1 kg
|Description||HX Desk Monitor Arm|
|Arm||Arm folds back over the base into a compact retracted position; perfect for tucking under systems furniture storage shelves or cabinets in space constrained areas|
|Portrait/Landscape||Portrait/landscape rotation with lockout|
|Cable Management||Streamlined cable management routes cables under arm and within extension|
|Desk Clamp||Desk clamp attaches to surface edge .4" to 2.4" (1 to 6.6 cm) thick|
|Grommet Mount||Grommet mount attaches through surface holes|
|Weight Capacity||20–42 lbs (9.1–19.1 kg). Note: Display depth > 6" (15 cm) may affect the arm’s weight capacity. For a curved monitor, consider the arc’s depth to determine compatibility. For a display weighing 28–42 lbs (12.7–19.1 kg) with a depth of 6"–12" (15–30 cm), the accessory HX Heavy-Duty Tilt Pivot (98-540-216) is required|
|Ultrawide||To use an HX arm with the ultra-wide, curved Samsung 49" Odyssey G9 Monitor, also order the accessory HX Heavy-Duty Tilt Pivot (98-540-216)|
|Rotation||Monitor can be rotated 360° at connection point of arm and extension; rotation is restricted to 180° at connection point of extension and base|
|Mounting Standards||VESA MIS-D, 75/100 (hole pattern = 100 x 100 mm & 75 x 75 mm), MIS-E (hole pattern = 200 x 100 mm), MIS-F (hole pattern = 200 x 200 mm ONLY). Optional VESA Bracket Adaptor Kit (97-759) can be ordered separately for MIS-F interface with hole pattern of 400 x 200 mm, 400 x 300 mm or 400 x 400 mm|
|Tilt Range||70° backward, 5° forward|
|Certified||This product is certified in compliance with indoor air quality standards defined by ANSI/BIFMA pertaining to emissions of VOC (volatile organic compounds)|
|Product Weight||15.25 lb (6.9 kg)|
|Shipping Dimensions||12" x 19.2" x 7" (30.5 x 48.8 x 17.8 cm)|
|Shipping Weight||18.3 lbs (8.3 kg)|
|Warranty||Ten (10) years|
Comfortable fit - Offers ergonomic monitor positioning using patented Constant Force Technology
Rotation stop - Avoid hitting cube walls with a rotation-stop on the base
Saves space - Places screen in the best view to tackle each to-do
Sleek build - Cables stay hidden under the arm and through the extension
Sustainable choice - BIFMA level 2 certified for a low environmental and social impact
Quality design - Built for thousands of movements by passing 10,000-cycle test
|Monitor Size||Up to 49"|
|Weight Capacity||20–42 lbs (9.1–19.1 kg)|
|Lift||(29.2 cm) 11.5 in|
|Mounting Pattern||VESA MIS-D, 75/100 (hole pattern = 100 x 100 mm & 75 x 75 mm), MIS-E (hole pattern = 200 x 100 mm), MIS-F (hole pattern = 200 x 200 mm ONLY)|
|Surface Edge Thickness||0.4" to 2.4" (1 to 6.6 cm)|
|Weight||15.25 lb (6.9 kg)|
|Shipping Dimensions||12" x 19.2" x 7" (30.5 x 48.8 x 17.8 cm)|
|Shipping Weight||18.3 lbs (8.3 kg)|
|Warranty||Ten (10) years|
- 1 stars 0
- 2 stars 0
- 3 stars 0
- 4 stars 0
- 5 stars 0
All Ergotron and OmniMount durable products will remain free of defects in material and workmanship for a period of five years from the date of receipt of the product, subject to any exclusions and
limitations as set forth below.
Ten-year warranty on all HX Products, as well as LX and MX Products purchased on or after August 1, 2014
Zip and YES Charging Systems: Lifetime material/workmanship; three years electrical components; one year cables (power/Ethernet)
Ten-year warranty on LearnFit Sit-Stand Desks
Three-year warranty on all Neo-Flex Ergotron Products
Two-year warranty on WorkFit-Z Mini
Elevate and accessories: Lifetime material/workmanship. Five (5) years on electrical components. Cords, cables and plugs not warranted
The Peanut, Zido and accessories: Lifetime material/workmanship; five (5) years for pneumatic cylinder
One-year warranty on electronic components. For example: Auto Lock Drawers, Auto Lock Systems, Keyboard Lights, User Interface, Coiled Cord, Battery Harness, Cables from User I/F to Power Module (excludes AA batteries)
Two-year warranty on Power Modules by Ergotron
Sealed Lead-Acid (SLA) Power Systems, SLA Batteries
Two-year warranty on all SLA power system components by Ergotron
Up to one-year capacity warranty on SLA batteries (refer to Further Exclusions and Limitations section)
Six-month warranty against Manufacturer’s Defects on SLA batteries, or as mandated by local law
Lithium Iron (LiFe) Power Systems, LiFe Batteries
LiFe battery capacity is warranted for two years or 1200 discharge cycles, whichever comes first (refer to Further Exclusions and Limitations section)
Five-year warranty against Manufacturer’s Defects on LiFe factory-installed batteries (excludes LiFe replacement batteries). Factory-installed LiFe batteries are covered at 100% for the first three years; coverage for years four and five are prorated at 1/60th per month (refer to Further Exclusions and Limitations section)
Service Programs - 30-day warranty
Refurbished StyleView Carts - one-year warranty for Mechanical Components and Power Module (excludes batteries and cosmetic defects). The appropriate battery-type warranty applies
Original Equipment Manufacturer (OEM) Products resold by Ergotron are warranted by the respective manufacturer
- StyleView Electric Lift motor: Three (3) years on motor and switch
Further Exclusions and Limitations
In Dual SLA battery systems, replacement of both batteries must occur at the same time (in accordance with the Ergotron User Manual), or the Warranty is automatically void
Warranties on SLA batteries (fully-charged or fully-uncharged) left in an unused state for more than three consecutive months are automatically void
Factory-installed SLA batteries, and replacement SLA batteries carry a Six-month Warranty Against Manufacturer’s Defects and a 90-day Performance Warranty, or as mandated by local law
- The 90-day Performance Warranty on factory-installed SLA batteries (excludes SLA replacement batteries) is extended to one-year provided that:
StyleLink software is installed and remains continually operational to show compliance with exclusions and limitations
SLA Battery is not discharged below 25% capacity more than 25 times as recorded by the StyleLink software history
SLA Battery is fully recharged at least once every 36 hours as recorded by the StyleLink software history
LiFe batteries that fail to deliver 70% of their rated capacity during the first 1200 discharge cycles of battery life are deemed not to have met performance standards (capacity retention)
The LiFe battery discharge cycle is defined as starting at the fully-charged state through the fully discharged state and back to the fully-charged state. Discharge cycle counts are calculated by the software within the battery.
These warranties do not cover product abuse, modification and failure to adhere to product instructions, improper operations and/or misuse. Ergotron is not responsible for damage arising from failure to follow instructions relating to the product’s intended use. Ergotron is not responsible for injury or loss caused by or associated with the installation and/or use of equipment in any manner other than in strict conformance with the instructions set forth in its installation manuals, supplemental assembly and installation instruction sheets, technical bulletins and/or product literature. You will provide Ergotron immediate written notice of any personal injury resulting from the use of Ergotron products.
Ergotron does not warrant damages or defects to the Ergotron product under the following conditions: an Act of God, unauthorized service or repair of the Ergotron products, damage from electrical power problems, usage of parts or components not supplied by Ergotron, failure to follow product instructions and guidelines, unauthorized changes to the Ergotron product, shipping damage (other than original shipment from Ergotron), failure to perform preventative maintenance, or damage caused by peripherals or software or from other external sources.
Warranty Repair: In the event that any Ergotron equipment becomes defective in material or workmanship during the warranty period, Ergotron will determine with you if the product defect is covered under warranty. Ergotron, at its sole discretion, may replace or repair the unit determined to be under warranty at a designated Ergotron location or at your location. The labor costs associated with the repair of the product may be the responsibility of Ergotron if determined to be under warranty. You must receive pre-approval by Ergotron for the labor costs prior to repair or replacement of warranty products. You must contact Ergotron to obtain a Return Material Authorization (RMA) number. An RMA number may be obtained by contacting Ergotron Customer Care online or by telephone within your specific region. Contact information is available to you on the Ergotron web site at www.ergotron.com. Performance of any repair or replacement on product under warranty does not renew or extend the warranty period.
Non-Warranty Repair: You may return a product for repair that is not covered by warranty only if you have received a preapproved RMA number from Ergotron Customer Care. Labor costs and freight charges associated with non-warranty repair will be the sole responsibility of the customer, reseller or installer/integrator. A standard repair fee, specific to the product, is charged for any product that is repaired outside of the warranty period. Repairs on products out of warranty also carry a 90-day warranty, effective the day that you receive the item after repair.
For products that are not covered under warranty, Ergotron offers you the following options:
You may upgrade to a newer, functionally equivalent product at a normal MSR list price
Ergotron will return the product to you
You can request in writing that Ergotron appropriately dispose of the product for you. A fee may apply for this service as designated by local law
Non-Defective Products: You are notified if, after examining and testing a returned product, Ergotron concludes that the product is not defective. The product is returned to you and you would be responsible for the freight charges associated with the return.
Except as expressly set forth in this Limited Warranty and to the greatest extent allowed by law, Ergotron makes no other representations, warranties or conditions, express or implied, including any implied representations, warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, and non-interference. Ergotron does not warrant that your use of the Ergotron product will be uninterrupted or error free. Any implied warranties that may be imposed by law are limited in duration to the Limited Warranty period, to the greatest extent allowed by law. Some states or countries do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages for consumer products. In such states or countries, some exclusions or limitations of this Limited Warranty may not apply to you. This Limited Warranty is subject to change without notification.
Ergotron devices are not intended to cure, treat, mitigate or prevent any disease.
This Limited Warranty is available only to the original end consumer and is non-transferable. For this warranty to be valid, the Ergotron product must have been purchased directly from an authorized distributor, reseller and/or authorized representative of Ergotron.