Questions Answered

Product: Ergotech 900-F20-B12 Apex Dual Tiered (1 over 2) Flush Mount

03/04/2014 12:56

Question:

What is a flush mount?

Answer:

The flush mount can be fastened to any flat surface with screws or through-bolts(preferable). The single flush mount is available in numerous bottom plate configurations. These allow mounting to multiple interfaces such as rail with T nuts and recessed with standard nut and bolt or simple screws. The single flush mount provides extra strength and stability for larger single and dual LCD monitor mounts.

Product: Ergotech 900-F20-B04 Apex Single Tiered Quad Horizontal Mount

03/04/2014 12:55

Question:

What is a Flush Mount?

Answer:

The flush mount can be fastened to any flat surface with screws or through-bolts(preferable). The single flush mount is available in numerous bottom plate configurations. These allow mounting to multiple interfaces such as rail with T nuts and recessed with standard nut and bolt or simple screws. The single flush mount provides extra strength and stability for larger single and dual LCD monitor mounts.

Product: Ergotech FDM-PC-S02 Dual Freedom Arm

02/17/2014 09:30

Question:

Is there another part needed to mount the 2nd monitor?

Answer:

There is no other part needed. The FDM-PC-S02 will allow you to use two monitors.

Product: Innovative 8326-19 Vertical Computer 19" Wall Mounting Track System

02/17/2014 09:28

Question:

Is there room on the keyboard tray for a mouse ?

Answer:

Yes, there is room for both the keyboard and the mouse on the tray granted the keyboard is a standard 19" in size.

Product: Peerless COL510P Floor Stand Pedestal Mount for 32 to 50 inch Screens

02/14/2014 09:18

Question:

Is this unit freestanding or does it need to be bolted to the floor?

Answer:

This unit must be bolted to the floor. The free standing option would be FPZ600.

Product: Humanscale F27 Foam 27" Palm Rest with Synthetic Leather Cover

02/14/2014 09:13

Question:

Does this foam pad connect to the tray with 3 threaded bolt?

Answer:

There are no bolts that are threaded on any of the Humanscale palm supports. They are nubs.

Product: Chief WM230S Large Short Throw Wall Mount (Dual Stud)

02/06/2014 12:19

Question:

Can I mount my BenQ MS612St on the Chief Short Throw?

Answer:

The WM230AUS is the kit that includes the WM230S and RSMAUS projector mount combination.

Product: Ergotron 24-239-085 Tablet Management Cart with Individual Status Indicators, Three Modules, 48 Capacity

02/06/2014 11:56

Question:

What is the power requirement for this unit in the USA?

Answer:

The cart requires the standard 110 Volt US outlet. You would only need to plug it in any US outlet to operate the cart.

Product: Humanscale M8 Monitor Arm

02/03/2014 11:08

Question:

What do I need to order to receive the configuration as shown in the image?

Answer:

To receive the Arm as shown in the picture you need: Color: Polished Aluminum with White Trim ( also available in Black or Silver) Mount Style: Clamp or Bolt Through Arm Style: Fixed Angled Link/Dynamic Link End Style: Standard Ball Joint Only VESA Plate: This will depend on the monitor you are using. You can call or email us with the make and model of your monitor and our customer service representative will check which ones you need.

Product: Adesso 12000 Cyber Graphics Tablet with Mouse and Drawing Pen

01/31/2014 10:49

Question:

Does this tablet with mouse and drawing pen work with Ubuntu (linux) based machines?

Answer:

This Cybertablet 12000 is not linux compatible.

Product: SIS Surf2 Electric 2-Leg Rectilinear Heavy Duty Height Adjustable Table and Ergonomic Desk

01/31/2014 10:43

Question:

Would you be able to cut out an outlet hole on the table top?

Answer:

A grommet hole can be pre-made, you just need to specify the location on the table top.

Product: FOX BAY FR19 TarsalRest Foot Rest

01/31/2014 10:36

Question:

What is the weight of this footrest?

Answer:

The shipping weight on this is 7 lbs.

Product: Ergotron 45-296-026 Height Adjustable Wall Mount Arm for TV, HD

01/31/2014 10:31

Question:

Does this arm come in any other color than silver?

Answer:

This arm comes only in color silver. The bottom part under the arm which is meant to cover the cables is Black and the plate that mounts to the back of the TV is also in color Black.

Product: Humanscale FT Float Height Adjustable Sit-Stand Table

01/31/2014 10:25

Question:

What is the material of the legs?

Answer:

The legs are made of recyclable steel and aluminum.

Product: Desk Mount Laptop Arm, ErgoDirect EDL-LXD

01/30/2014 14:09

Question:

I note that there an option to add a LX 9" Extension arm. What is this option and why would I need it?

Answer:

The 9" extension is an additional link to the arm and it adds 9" to the horizontal reach. This would be needed if you desire more than 20" horizontal extension.

Product: Office Master STDLY2 Lockable Casters Steel Frame Dollies

01/30/2014 13:58

Question:

What is the weight capacity of this dolly?

Answer:

The maximum capacity is 300 lbs.

Product: Office Master STDLY2 Lockable Casters Steel Frame Dollies

01/30/2014 13:58

Question:

What is the width, depth and height dimensions for this dolly?

Answer:

The width is 25", the depth/length is 32" and the height is 16".

Product: Humanscale Freedom Ergonomic Drafting High Office Chair

01/30/2014 13:54

Question:

What is the seat height range for this chair?

Answer:

The seat height range is 20.5 " - 28.5".

Product: Humanscale M8 Monitor Arm

01/30/2014 08:56

Question:

What is the lead time for the Humancale M8 arm?

Answer:

The M8 arm ships in 7-10 business days.

Product: Innovative 9112-8424 iPad Holder Pole Mounted Arm

01/29/2014 10:26

Question:

What is the weight of the ipad holder?

Answer:

The net weight is 2.75 lbs.

Product: Office Master Type 2 (OM Seating) Replacement Arm Pads for Arms (a set of 2)

01/29/2014 09:19

Question:

Do these pads have memory foam?

Answer:

Yes, these arm pads have a "memo soft pad".

Product: Logitech 910-001105 MX Performance Rechargeable Wireless Mouse

01/29/2014 09:08

Question:

Which country is this mouse being manufactured in?

Answer:

China

Product: Premier IPM-100 Protected Secure iPad VESA (100x100 mm) Mounting Frame

01/27/2014 17:12

Question:

Is there a mount that allows me to detach my iPad without having to use tools?

Answer:

Yes, use the IPM-300, which has mounting arms that expand and contract to hold or release the iPad, Kindle DX or any 9.7" touchscreen, or the IPM-600, a basic multi-touch panel stand.

Product: Premier IPM-100 Protected Secure iPad VESA (100x100 mm) Mounting Frame

01/27/2014 17:11

Question:

Which iPad mounting frame do I use if I need access to the control button and connector on my iPad?

Answer:

Use the IPM-200 or IPM-500 mounts that were designed to allow full access to the dock connector port, volume control, rotation lock and power button by only attaching to each corner of the device.

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