Questions Answered

Product: Cotytech CM-M23KN Long Reach LCD Ceiling Mount Medical Arm

09/15/2014 10:00

Question:

Does this solution come with an area for a pointing device to be utilised (ie. mouse)?

Answer:

This unit does not come with an area for a mouse.

Product: Boss B248 Fabric Kneeling Chair

09/15/2014 09:47

Question:

Is this available with leather seat?

Answer:

Unfortunately this chair comes only in fabric covered seat and is not available in leather.

Product: Kensington K72354US Pro Fit 2.4 GHz Wireless Mid-Size Mouse

09/12/2014 15:59

Question:

Is this available for left-handed use?

Answer:

The Kensington K72354US is right handed only. Here is an alternative wireless mouse that works left handed, Goldtouch KOV-GTM-99W Wireless Ambidextrous Mouse.

Product: Ergotron 45-360-026 LX Sit-Stand Desk Mount Monitor Arm

09/11/2014 18:01

Question:

Can 2 of these arms be mounted on a single pole? I need both the monitors to swivel individually.

Answer:

No, you cannot mount 2 arms on a single pole.

Product: Ergotron 33-341-200 WorkFit-S, Dual Monitor Sit-Stand Workstation

09/11/2014 17:49

Question:

Does the basic unit include a keyboard tray and mouse tray?

Answer:

Yes, the base unit comes with a keyboard tray and a mouse tray.

Product: Humanscale 500 Big Board Keyboard Tray Platform

09/11/2014 17:44

Question:

If the DE 400/450 corner sleeve options (provided in Option 5-Corner Solution) for the 500 Big Board Tray Platform are used for a 90 degree desk configuration, is the track end still screwed to the desk? If it is, then it appears that the 500 Tray outermost edge would protrude only about 4 inches beyond the corner sleeve diagonal edge. Is this the expected result, or am I missing something?

Answer:

The track will be mounted partly to the desk and partly to the corner sleeve. Per Humanscale the tray will not protrude past the corner sleeve and when you tuck it under the desk it will not show.

Product: Jobri BP1442 BetterPosture Solace Ergonomic Kneeling Chair

09/05/2014 16:59

Question:

What is the maximum height of the seat that this chair can be set at?

Answer:

The maximum height of the seat can be set at 27".

Product: WorkRite 2181SN Banana-Board Keyboard Platform for Microsoft Natural

09/05/2014 16:54

Question:

What is the arm, mouse support, swivel plate, spacer, track length, and positive tilt under the Options?

Answer:

The Arm is the mechanism that enables you to adjust the keyboard. You attach the keyboard tray to the arm and track to make sure that the keyboard platform can adjust to the level that you want and also retracts under the worksurface. The clip on mouse support adds mouse area palm support to the platform and gets attached to the mouse platform next to the keyboard tray. The Swivel plate installs between the arm and the keyboard tray to provide 45 degree pivot to the keyboard tray. Spacer is needed if your desk has a lip and we need to flush the bottom of the desk to be able to install the track. Track length is to determine how much clearance you have underneath your desk. You need to ensure that there are no obstacles in the area that you need to install the track. The preferred track length is 22”, as it enables you to retract the keyboard tray fully underneath your desk. Positive tilt Lock is a pin that is inserted to prevent the tilt from going positive as it is not ergonomically sound and it would harm the wrist.

Product: Ergotron 45-354-026 LX Sit-Stand Wall Mount Keyboard Arm

09/05/2014 16:36

Question:

I'm interested in buying six of your Ergotron 45-354-026 LX Sit-Stand Wall Mount Keyboard Arms. I'd like to know if the mounting kit is included in the price or is it something that I'd need to buy separately.

Answer:

The wall mount base is included in the package, and with this base you can attach the arm directly to sturdy vertical surfaces. If you are interested in attaching the arm to a wall plate for extra support, or if you consider the wall track (Option 1) for more vertical adjustment, then you would need to order those separately.

Product: Office Master DB74 (OM Seating) Discovery Back Cross Performance Chair

09/05/2014 16:33

Question:

We have a DB74 that squeaks. Is there a particular type of grease to be used?

Answer:

Office Master recommends using machine oil or 3-in-1 oil.

Product: Innovative 8335-SM Small Vertical CPU Holder

09/04/2014 17:15

Question:

For this product, are you required to buy the mount in order to side mount it? Or can you do without that?

Answer:

This is a stand-alone CPU holder. You can also mount this CPU holder on a wall track. You can choose the track length and the CPU size. Here's another stand-alone CPU holder for you to choose from.

Product: Goldtouch KOV-ORTHO Wired Ortho Mouse

09/04/2014 16:50

Question:

What is a mousing platform? Is it essential if I am interested in this product?

Answer:

The mousing platform is a mouse pad and it is optional.

Product: Cotytech MW-M123PN Long Reach Wall Mount Medical Arm

09/04/2014 16:45

Question:

Will this unit allow the monitor to face back towards the wall so it is visible to someone confined to bed?

Answer:

When MW-M123PN is mounted on the wall, the side where the patient's head is, you may pull the arm in front of the patient and let the screen face him/her so that the patient can watch the screen.

Product: Ergotron 45-234-200 - 200 Series Wall Mount Arm, 2 Extensions

09/04/2014 16:39

Question:

I currently have an LX Wall mounted monitor arm that I use daily and love. However I'd love to be able to tilt the monitor downward and currently I mostly can't. Can I purchase this (200 series) or any other model you sell that would enable me to simply add the Vesa mount and arm to my existing wall mounted LX model that would allow more freedom of movement? I wasn't sure if all models you sell fit the same support posts that the LX does. Its drilled into the studs and I would rather not have to remove it and replace the whole arm.

Answer:

Unfortunately Ergotron products are not interchangeable. You would need to purchase a new arm.

Product: Humanscale Para/Flex Adjustable Flexible Multi Monitor Arm

09/04/2014 16:33

Question:

I would like to have 1 row of 3 monitors and a second row of 3 monitors. These monitors I would like to be 24 inches each. Would this product be able to handle 6x24 inch monitors? If, not what is the maximum it can hold with 2 rows of 3 monitors?

Answer:

Yes, the Para/Flex will work for mounting two rows of three 24" monitors. We recommend that you use dual post, as it provides greater support for the monitors. Please make sure that the monitors are not bigger than 24", they are VESA compliant and they do not weigh more than 30 lbs. When clamping to the desk, please make sure that it is clamped to the flat surface as it would not be sturdy with a beveled edge. The thickness of the edge should be at least 3".

Product: Ergotron 24-316-026 WorkFit-A, Dual Monitor with Worksurface

09/04/2014 16:20

Question:

What mounting bracket come with this unit?

Answer:

This unit comes with a desk clamp. Grommet mount is sold separately. Please see "Option 2" if you are interested in a Grommet mount.

Product: Ergotron 45-353-026 LX Sit-Stand Wall Mount Arm

09/03/2014 15:11

Question:

What does the wall track option do?

Answer:

The purpose of the wall track is to strengthen the installation of the arm by distributing the weight over a larger surface and also provide more vertical adjustability as the arm moves along the track when installed.

Product: Ergotron 45-353-026 LX Sit-Stand Wall Mount Arm

09/03/2014 15:08

Question:

Will this arm hold TV that is 42" in screen size and weighs about 28 lbs? The model of my TV is LG 42ls5700.

Answer:

No, your TV is not compatible with this arm as the weight of your TV is more than the weight that this arm can hold (25 lbs). We recommend the Interactive Arm, which extends 24" and can be fully retracted to 5.5" when not in use.

Product: Workrite Sierra HXL Crank Rectangular Height Adjustable Table

09/03/2014 14:54

Question:

I am interested in the Workrite Sierra HXL Crank Rectangular Height Adjustable Table, 24" deep. I currently have a Workrite Pinnacle 2 sliding keyboard tray. Will it fit under the table?

Answer:

Yes, your Pinnacle arm will work under the 24" deep desk as long as the track you have is 17 or 22".

Product: Cotytech UWS-4, 3-in-1 Mount and Stand for iPad and Tablet

09/03/2014 10:34

Question:

I want to use this stand on a wall opposite my treadmill. How far will it reach out? There is a three foot space between my eyes and wall. If this is not the right product, can you recommend another?

Answer:

The Cotytech UWS-4 reaches only a few inches from the wall. If you need the tablet stand to reach out more than a foot, we suggest an iPad Mount that extends out 25" from the wall and provides 16" vertical range. There is another product that may work for your needs but it extends out only 17". So your choice depends upon your preference of horizontal reach and your tablet specifications.

Product: Innovative 9105-XHD Extra Heavy Duty (69.1 lb) LCD Monitor Arm

09/02/2014 14:23

Question:

Is this arm compatible with a 42" LCD that weighs 59 lbs?

Answer:

Since the weight and screen size of your LCD make it compatible with the arm, please ensure that the mounting pattern on your LCD is VESA 75mm x 100mm. If you are not sure how to check this, please call us at 888-456-ERGO with your LCD make and model number and we can help you.

Product: Ergotron 24-313-026 WorkFit-A, Single LD Sit-Stand Workstation

08/27/2014 10:53

Question:

I am 6' 4". What are specs for this workstation in the "Tall" option?

Answer:

For taller users, an accessory is available called the Tall User Kit in Option 15 of this product. The maximum height of this workstation would be 45.4" from the desk surface to the middle of the monitor and this Tall User Kit further raises the monitor by 4" or 6".

Product: Peerless MOD-FCSKIT300-B Modular Series Floor To Ceiling Kit

08/27/2014 09:34

Question:

Do you carry any shelving which can be added to this pole?

Answer:

The above product is specifically designed only to hold TV/Monitor mounts. But here is an LCD TV Stand that comes with shelves.

Product: Hippus HandShoe Right Handed Wireless Ergonomic Mouse

08/26/2014 12:43

Question:

Is this mouse rechargeable?

Answer:

The mouse is rechargeable. Here is some information about the battery:

• The wireless HandShoe Mouse uses a lithium ion battery which can only be removed by professional service providers. • Battery life is around 2 years. • Operating time for the wireless version is around 4 weeks. • Charging of the wireless version takes around 3 hours. • Charging takes place by means of USB cable; The PC or laptop needs to be switched on during charging. • One can continue working while charging the battery; the micro receiver / dongle must be in place.

Product: Wall Mount Laptop Arm, ErgoDirect ED-LLXW

08/26/2014 12:22

Question:

Is the laptop secured to the mount at all or does it just rest on it?

Answer:

The laptop rests on a notebook tray, which has a non-slip foam pad that prevents it from sliding.

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